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Tools for Transforming Ideas into Strategy. By Eliza Chute and Kym Cole. Founders of Interprise Investment Fund Organizing partners of Gazaab Interprise @ SmallWorld Entrepreneur Creation Challenge. Eliza Chute Penn Grad ’10 Earth Rights International Kym Cole Penn Grad ’11
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Tools for Transforming Ideas into Strategy By Eliza Chute and Kym Cole
Founders of Interprise Investment Fund Organizing partners of GazaabInterprise @ SmallWorld Entrepreneur Creation Challenge Eliza Chute • Penn Grad ’10 • Earth Rights International Kym Cole • Penn Grad ’11 • Fulbright Scholar
Contact Us! www.gazaab.org GazaabInterprise @ SmallWorld Entrepreneur Creation Challenge kymcole35@gmail.com
Directions: 1) Form groups of 5 to 6 people. 2) One person should take 2 minutes to explain his/her business idea. 3) As the speaker is explaining, each member of the group writes down ideas and suggestions on a post-it. 4) Next, each member of the group shares his/her ideas with the speaker. 5) Don’t forget to give the speaker your post it!
What is it? • Business Model: describes the rationale of how a business creates, delivers, and captures value • Business Model Canvas: a tool to analyze, discuss and describe a business model • Blueprint • 9 Basic Building Blocks
Customer Segments • Customers can be divided into different segments based on common needs, behaviors, etc. • Customer groups represent different segments if • They are reached through different channels • They require different relationships • They have largely different profitability
Different Types of Customer Segments Mass Market Niche Market Segmented Diversified Multi-Sided Platform
Example • For whom are we creating value? • What are our customer segments? • Who are our most important customers?
Customer Relationships Describes the types of relationships a company establishes with specific Customer Segments. Possible motivations: Customer acquisition Customer retention Increasing sales
Example • What type of relationship does each of our Customer Segments expect us to establish and maintain with them? • Which relationships have we established? • How costly are these relationships?
Value Propositions • Reason a customer turns to one company over another • Solves a problem or satisfies a need • New offer or existing offer with added benefits • Each VP is a bundle of products or services that satisfies the requirements of a specific customer segment
Example • What value do we deliver to the customer? • Which one of our customer’s problems are we helping to solve? • What bundles of products and services are we offering to each Customer Segment? • Which customer needs are we satisfying?
Channels Describes how a company communicates with and reaches its Customer Segments to deliver a Value Proposition.
Example • How do our Customer Segments want to be reached? • Which channels work best and are most cost efficient? • How can we integrate our channels with customer routines?
Revenue Streams • Represents the cash a company gets from each of its customer segments • 2 different Types of revenue streams • Transaction and recurring
Different Ways to Generate Revenue Streams Asset sale Usage fee Subscription Fees Lending/Renting/Leasing Licensing Brokerage fees Advertising
Example • What are the customers willing to pay for the value? • What do they currently pay? (competitors) • What does each revenue stream contribute to overall revenues?
Key Resources The most important assets required to make a business model work. Types of resources: Physical Intellectual Financial Human
Key Activities • The most important things a company must do to make its business model work • Categories of Activities • Production • Problem Solving • Network/Platform
Example • What key activities do our value propositions require? • Distribution channels? • Customer relationships? • Revenue Stream?
Key Partners The network of suppliers and partners that make the business model work. Motivations for partnerships: • Optimization and economy of scale • Reduction of risk and uncertainty • Acquisition of resources and activities
Cost Structure • The costs incurred to operate a business model • What type of business is it? Cost Driven Value Driven
More Resources • http://www.businessmodelgeneration.com/canvas • http://alexosterwalder.com/ • http://www.growingsocialventures.org/en/course-content/social-business-model-canvas
Founders of Interprise Investment Fund Organizing partners of GazaabInterprise @ SmallWorld Entrepreneur Creation Challenge Eliza Chute • Penn Grad ’10 • Earth Rights International Kym Cole • Penn Grad ’11 • Fulbright Scholar
Contact Us! www.gazaab.org GazaabInterprise @ SmallWorld Entrepreneur Creation Challenge kymcole35@gmail.com