Aastra Telecom & Verizon Pre-sales Technical Training and Basic Installation Overview

1. Your Connection to the World. Aastra Telecom & VerizonPre-sales Technical Training and Basic Installation Overview Steven Grinsztein Manager, Sales Engineering 978-262-3262 sgrinsztein@aastra.com www.aastratelecom.com

2. Agenda Pages Topic 03 – 07 Aastra Company Overview 08 – 25 Aastra’s Enterprise Telephone Solutions 26 – 29 Aastra IP Software 30 – 97 Basic Installation Overview • What’s in the box? • Resources • Hardware Setup • Methodology for setting up the phone • Setting up a line and feature buttons 98 – 102 Additional Options and Features 103 – 107 Enterprise IP Support Process

3. Aastra Company Overview

4. Aastra Technologies Limited • Aastra Technologies Limited, with its Headquarters in the Canadian city of Concord, Ontario, is a worldwide leading manufacturer of telecommunications systems Aastra Ticker: AAH.TO Toronto Stock Exchange

5. History 1983 1992 1996 1996-1999 2000-2006 • Technology consulting – aerospace and defense industries • Entry into the telecommunications market – consumer products • IPO on the Toronto Stock Exchange (TSX: AAH ) • Natural growth in sales (from € 3 million to € 60 million) • Growth through acquisitions

6. January 2000 May 2001 September 2001 May 2002 September 2003 March 2005 August 2005 Parts of Nortel Networks, network solutions Nortel, Centrex and ISDN terminals Lucent, Digital Video Division Nortel, CVX & CSG Division Ascom, Telecom Systems Division EADS Telecom, Telecom Systems Division DeTeWe Aastra acquisitions

7. Aastra Pre Sales Support The objective of this presentation today is to educate Verizon on the capabilities of Aastra’s Enterprise IP family of phones. Our goal is to enable Verizon to properly communicate to your customers the capabilities and operation of our solutions. • By attending this class, you will be notified about future technical enhancements and improvements to Aastra’s IP products. • Email: IPtraining@aastra.com to ensure that you are in the database and registered for future consideration. • Pre Sales questions for Aastra • sales@aastra.com • Other courses • Maintenance and Troubleshooting • Sales Training • Competitive Selling • Legacy Aastra Training: http://product-training.aastra.com/ (English)

8. Aastra’s Enterprise Telephone Solutions

9. 8004 8009 9216 9316CW 9417CW M5316 M5216 M6320 M5008 M5208 PT470 9110 9116 9120 PT480e Telecom: committed to Verizon’s Centrex network Carrier grade, Dependable, High Quality Devices Analog telephones Digital Centrex DMS 100 Training and Overview Material: http://product-training.aastra.com/

10. 57i CT 57i 55i 53i 51i Aastra 5i Series Security Enhanced security support including HTTPS, SRTP, and TLS Applications Enhanced XML support with higher resolution graphical display and soft white backlighting. Functionalities Flexibility Greater programmable keys, expansion modules support Design New looks, uncompromised quality, same hardware & software architecture $$$$

11. Aastra 51i IP Phone • Entry level, fully featured single-line SIP phone • 3 lines LCD screen • Integrated XML browser • High Quality Full-duplex speakerphone • Dual 10/100 switched Ethernet Ports • Supports Power over Ethernet (PoE) • AC power adapter (optional) • Supports G.711u/a & G.729 codecs • Display is not backlit • Does NOT support 3 party end point conferencing • No integrated headset port • External / Amplified Headset jack would work.

12. Aastra 51i Physical Attributes Quick reference card for speed-dial Navigational keys Message Waiting Lamp HAC Handset 3 Lines LCD Save entry Full duplex Speakerphone Delete entry Goodbye Swap between two callers Options Speakerphone with LED Hold Redial Mute • 9 predefined hard keys, plus 2 volume keys • Supports desk (4 positions) or wall installation Volume Control

13. Aastra 53i IP Phone • Up to 6 programmable keys • 3 lines LCD screen • Full-duplex speakerphone • Dual 10/100 switched Ethernet ports • PoE or AC adapter (included) • Headset support (modular connector) • Up to 9 lines support • Integrated XML browser • Supports G.711u/a & G.729 codecs • Display is not backlit

14. Aastra 53i Physical Attributes Message Waiting Lamp Navigational keys 4 programmable keys with LEDs plus SAVE and DELETE functions HAC Handset 3 Lines LCD Full duplex Speakerphone 3 call appearance lines Goodbye Options Speakerphone / headset toggle Hold Mute Redial • Modular headset connector • Dual 10/100 switched Ethernet ports • Power over Ethernet (PoE – 802.3af) • AC adapter (included) • Supports desk (4 positions) or wall installation Volume Control

15. Aastra 55i IP Phone • Equivalent to 480i • 6 softkeys • Programmable up to 20 functions • 6 programmable keys • Addition to 480i • Graphical LCD screen • 144 x 75 pixels • White LED backlight • Full-duplex speakerphone • Dual 10/100 switched Ethernet ports • PoE or AC adapter (included) • Headset support (modular connector) • Up to 9 lines support • Integrated XML browser • Supports G.711u/a & G.729 codecs

16. Aastra 55i Physical Attributes Message Waiting Lamp Navigational keys 6 programmable keys with LEDs HAC Handset Large 8 lines backlit LCD screen Full duplex Speakerphone 6 dynamic context-sensitive softkeys 4 Call appearances lines Goodbye Options Speakerphone / headset toggle Hold Redial Mute • Modular headset connector • Dual 10/100 switched Ethernet ports • Power over Ethernet (PoE – 802.3af) • AC adapter (included) • Supports desk (4 positions) or wall installation Volume Control

17. Aastra 57i IP Phone • Largest Aastra Phone display • 12 softkeys • 6 static programmable up to 10 functions • 6 context sensitive programmable up to 20 functions • Graphical LCD screen • 144 x 128 pixels • White LED backlight • Full-duplex speakerphone • Dual 10/100 switched Ethernet ports • PoE or AC adapter (included) • Headset support (modular connector) • Up to 9 lines support • Integrated XML browser • Supports G.711u/a & G.729 codecs • No wireless option

18. Aastra 57i Physical Attributes Message Waiting Lamp Navigational keys 6 static softkeys keys with LEDs HAC Handset Large 11 lines backlit LCD screen 6 dynamic context-sensitive softkeys Full duplex Speakerphone 4 Call appearances lines Goodbye Options Speakerphone / headset toggle Hold Redial Mute Volume Control • Modular headset connector • Dual 10/100 switched Ethernet ports • Power over Ethernet (PoE – 802.3af) • AC adapter (included) • Supports desk (4 positions) or wall installation

19. Aastra 57i CT • Cordless mobility (CT) • Radio transceiver and antennae integrated in phone • WDCT 2.4 GHz ISM band compliant & license free • WDCT link from handset to desktop phone; SIP from desktop phone outward over IP • 300,000 sq. ft. coverage area • Cordless handsets support: • Intercom • Headset • Vibrating Alert • Backlit keypad and LCD • 15 programmable function keys • Supports two simultaneous calls • One on base, one on cordless handset • Environmental and capacity planning • Typical cubicle set up is limited to 15-20 cubicles, with 6/8 CT phones active at any one time • Executive phone with cordless mobility • Same features as 57i • No wireless infrastructure required Up to 4 handsets per base Only one talk path between CT and Base IP telephone at one time.

20. Aastra 57i CT Physical Attributes Talk/Hold Message Waiting Lamp Large 5 lines backlit LCD screen 2 dynamic context-sensitive softkeys Function key with up to 15 programmable features Mute Goodbye Menu Redial • Base specification similar to 57i – • Built-in antenna and transceiver • AC adapter (included) • 2.5 mm headset connector • Charging Cradle • AC adapter (included) • Belt Clip • Vibrating alert

21. 5i Series Expansion Modules • Scalable to 3 expansion modules per phone • Power: direct from phone • No external power adapter required • Programmable features • Line, speed dial, BLF, BLA, SCA, DND • Up to 50 BLF per phone • 560M expansion module • 60-keys with LED (3 pages of 20) • Self-labeling LCD backlit display • Supported on 55i, 57i, 57i CT

22. Aastra 57i CT withLCD Expansion Module (560M) 20 Buttons per page Buttons can be: Features, Lines, BLF, and/or Shared Call Appearances Page 1, 2 and 3

23. 57i CT 57i 55i 53i 51i Summary 5i Telephone Family

24. Marketing resources Individual “Phone sales sheet” Product line matrix http://www.aastratelecom.com/verizon

25. Verizon - IP Portfolio • 5i telephone color: Charcoal • CT color: Silver

26. Your Connection to the World. Aastra IP Software

27. Capabilities List See the BroadSoft Partner Configuration Guide for more details

28. New software release cycle Aastra GA Release Vz Lab Test Vz GA Notification Future Software Enhancements Aastra 2.1.2 Release

29. Aastra IP Phones & Compatibility • Aastra Premier Access Solutions Partner with BroadSoft. • Aastra IP • Acme Packet SBC • Edgewater • Audio Codes • Verizon is currently running BroadWorks Rel. 13 • Aastra is certified up to BroadWorks Rel. 14

30. Your Connection to the World. Basic Installation Overview What’s in the box?

31. Included In Box Items (51i) • IP Phone • Handset • Ethernet Cable • Handset Cord • Quick Reference Card • Wall Mount Template • Screws/Anchors for Mounting • Telephone Desk Legs • Installation Guide

32. Included In Box Items (53i, 55i, 57i) • IP Phone • Handset • Ethernet Cable • Handset Cord • Programmable Key Card (53i & 55i Only) • Wall Mount Template • Screws/Anchors for Mounting • Telephone Desk Legs • A/C Power Adapter • Installation Guide

33. Included In Box Items (57i CT) • IP Phone • Handset • Ethernet Cable • Handset Cord • Wall Mount Template • Screws/Anchors for Mounting • Telephone Desk Legs • A/C Power Adapter • Installation Guide • 57i CT handset • CT charging cradle • CT A/C Power Adapter • CT Battery • CT Belt Clip

34. Included in box items if Cordless Telephone (CT) bought separately • Cordless Telephone • Charging Cradle for Handset • Power Adapter • Belt Clip • Battery

35. Included In Box Items 560M • 560M Expansion Module with attached cord • Foot stand • Phone mounting and wall mounting screws

36. Optional Accessories • PoE Injector • Additional Ethernet Cable • A/C Power Adapter

37. Your Connection to the World. Basic Installation Overview Resources

38. Reference material • Product Sell Sheet • Sell sheet per phone • General overview, product specifications, etc. • Installation Guide • Installation guide per phone • Basic “set up” methodology • User Guide • User guide per phone • How to use the phone • Has references to other call control platforms • Administration Guide (aka “the kitchen sink”) • One for the total 5i family • 800+ pages • All inclusive resource • XML Developer Tool Kit • Instructions and tools for developing Aastra XML applications • Note 5i family guide only

39. Resources… http://www.aastratelecom.com/verizon

40. Resources… http://www.aastratelecom.com/verizon

41. Basic Installation Overview Hardware set up

42. Making the Connection: AC Power Adapter

43. Making the Connection: PoE All models support 802.3af PoE compatible devices.

44. Making the Connection: PoE Injector

45. Making the Connection: Shared Network

46. Making the Connection: Handset • Turn the phone over and locate the handset jack marked • Insert one end of handset cord into the jack until it clicks into place. • Then route the handset cord through the groove as shown in the illustration. • Attach the handset to the other end of the handset cord.

47. Making the Connection: Headset • Headset (Excluding 51i) • Turn the phone over and locate the headset jack marked • Insert the headset cord into the jack until it clicks into place. • Then route the headset cord through the groove as shown in the illustration.

48. Making the Connection: Desk Installation • There are two (2) legs with four (4) different viewing angles • Legs can be reversed • For a higher viewing angle, use the second and third slots from the top. For a lower viewing angle, use the first and second slots from the top • Then, simply push the stand towards the phone until it snaps into place

49. Making the Connection: Wall Installation • The IP phone has two pre-drilled wall mounting holes on the back of the phone • Anchors and screws included

50. 560M Making the Connection: Expansion Modules • Connecting the 560M Expansion Modules to your Phone • Connect the RJ-45 cable from the EM to the RJ-45 port on the back of your phone • Install the 2 provided screws • Note: Install additional modules as applicable. You must attach any additional module to the right side of an existing module.