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Scottish Improvement Skills

Learn the key components of an effective aim statement and its importance in guiding improvement work. Construct aim statements that are specific, time-bound, aligned, and numeric.

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Scottish Improvement Skills

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  1. Scottish Improvement Skills What are we trying to accomplish? Focussing our aim

  2. System of Profound Knowledge Deming 2000

  3. Model for Improvement The Improvement Guide Langley J et al 2009

  4. Three questions • What are we trying to accomplish? • How will we know that a change is an improvement? • What change can we make that will result in improvement?

  5. Focussing your aim • By the end of this session you will be able to: • name key components of an aim statement • explain the importance of an effective aim statement for a project • formulate an effective aim statement to guide your improvement work.

  6. Why is an aim statement important? • Framework • Focus • Scale • Team membership • Communications.

  7. Constructing an aim statement (1) • Specific • Timebound • Aligned • Numeric.

  8. Constructing an aim statement (2) • By March 2015, 95% of endoscopy patients at the Queen Mary Hospital return signed postal consent forms, in line with the Global Rating Scale for Endoscopy, which states: 1.7 All consent signatures are obtained outside the procedure room.

  9. Constructing an aim statement (2) • By March 2015, 95%of endoscopy patients at the Queen Mary Hospital return signed postal consent forms, in line with the Global Rating Scale for Endoscopy, which states: 1.7 All consent signatures are obtained outside the procedure room.

  10. Constructing an aim statement (3) • By March 2015, 95%of endoscopy patients return signed postal consent forms. • How good, by when?

  11. Constructing an aim statement (4) • Offer all patients registered with the practice same-day access to a GP within 12 months.

  12. Aim statements

  13. Constructing an aim statement (1) • Specific • Timebound • Aligned • Numeric.

  14. Aim statements • All written information on the Physiotherapy unit is available in two languages other than English by August 2015, as stated in the CHP business plan.

  15. Aim statements • Reduce the incidence of hospital acquired pressure ulcers by 50%.

  16. Aim statements • Improve the service provided by the Radiology clinic by getting feedback from all patients.

  17. Aim statements • To transfer every patient from the ICU to an inpatient bed within 4 hours of the time the patient is assessed as ready to move from the ICU.

  18. Aim statements • Our day case rate for hernia repair is 20% below British Association of Day Surgery benchmark. As directed by senior management, we need to meet or exceed that benchmark by December this year.

  19. Project work: aim statement • Specific • Timebound • Aligned • Numeric How good, by when?

  20. Focussing our aim: summary • S • T • A • N

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