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Enterprise CS Affordable, Reliable IP Convergence

Enterprise CS Affordable, Reliable IP Convergence. 1983 Iwatsu introduces the first Digital telephone system Omega IV. 1993 First Voice over IP (VoIP) telephone applications introduced. Telephony System Evolution.

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Enterprise CS Affordable, Reliable IP Convergence

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  1. Enterprise CS Affordable, Reliable IP Convergence

  2. 1983 Iwatsu introduces the first Digital telephone system Omega IV 1993 First Voice over IP (VoIP) telephone applications introduced Telephony System Evolution March 10, 1876, in Boston, Massachusetts, Alexander Graham Bell invented the telephone.

  3. What is IP Telephony IP telephony, known in the industry as Voice-over IP (VoIP) or Internet Telephony, is the transmission of telephone calls over a data network like one of the many networks that make up the Internet. While you probably have heard of VoIP, what you may not know is that many traditional telephone companies are already using it in the connections between their regional offices

  4. Telephony Market Segmentation • TDM PBX (Time division multiplexed) • Circuit switched systems sold for the last 100 years • IP Enabled PBX • TDM systems upgraded for IP applications • Telephony enabled LAN PBX • Voice overLAN/WAN - native IP technology • Converged/hybrid PBX • Uses both TDM and IP technology

  5. Telephony enabled LAN i.e. Cisco Iwatsu Enterprise CS Converged Systems IP Enabled Systems Iwatsu ADIX IP IP Market Definition LAN Based Systems TDM/PBX Legacy Systems i.e. Iwatsu ADIX Circuit Switched Systems

  6. Iwatsu Is Proud to Introduce

  7. ECS Design Concept Enterprise Communications ServerECS • Designed to provide cost effective - feature rich IP telephony solutions up to 1024 ports • Designed to continue the Iwatsu true “Evergreen” concept – minimize ADIX obsolescence • Designed to reduce OPEX by connecting remote sites using existing IP infrastructure • Designed for seamless in-building wireless communication across company locations– Enterprise Roaming • Designed to provide failover for network outage

  8. VPN/IP Network IP Traffic Trunk Traffic Digital/SLT Traffic Total IP Solution to 1024 Ports Configuration example: 1 MBU card 24 ch 2-T1 / PRI=24 TDM 1-SUBS SLT=16TDM =88 TDM ports Total =936 IP ports IX-IPKTD-E Remote Programming PC H.323 Videoconferencing Enterprise-CS IWATSU VPN-Enabled Router Local Programming PC IX-IPKTD-E RNGU MBU DTI PRI SUBS-3 IX-HWYA POE Switch DCDC CCU IX-CCU Fully-Switched Ethernet Single cabinet gateway capacity= 1024 Ports IP !!! PSTN Enterprise TOL SIP/H.323

  9. ECS Design Concept Enterprise Communications ServerECS • Designed to provide cost effective - feature rich IP telephony solutions up to 1024 ports • Designed to continue the Iwatsu true “Evergreen” concept – minimize ADIX obsolescence • Designed to reduce OPEX by connecting remote sites using existing IP infrastructure • Designed for seamless in-building wireless communication across company locations– Enterprise Roaming • Designed to provide failover for network outage

  10. Enterprise CS Evergreen ADIX Migration An ADIX customer that purchased a system in 1989 can easily upgrade to true convergence technology with Enterprise CS ADIX S/M/APS ADIX APS ADIX S/M/L ADIX 224 ADIX 450 Introduced 1992 Introduced 1989 Introduced 1994-2000

  11. ECS Design Concept • Provides 100% compatibility with ALL ADIX and ADIX APS hardware cabinets, cards and station instruments. • Protect investment through product migration and modular expansion • Upgrade any ADIXever manufactured to a converged platform • Operates with all existing ADIX applications

  12. VPN/IP Network PSTN TDM Highway Traffic IP Traffic Trunk Traffic Digital/SLT Traffic ADIX 450 Migration to IP with ECS Key Telephone IPKT E VP Enabled Routers Enterprise UC Client Enterprise-CS 16PSUB 4CSUB IX-IPKTD-E IWATSU SLT RNGU FAX SUBS-3 MBU NICLINK DTI-P UNTK IX-DTI-P IX-UNTK IX-MBU IX-HWYA IX-NICLINK PoE Switch DCDC HWY Fully-Switched Ethernet CCU IX-CCU IX-HWYL ECS ports: 1024 IP 144 TDM 120 Shown 1 MBU Total: 592 TDM 568 Shown Enterprise TOL 448 SIP/H.323

  13. ECS Design Concept Enterprise Communications ServerECS • Designed to provide cost effective - feature rich IP telephony solutions up to 1024 ports • Designed to continue the Iwatsu true “Evergreen” concept – minimize ADIX obsolescence • Designed to reduce OPEX by connecting remote sites using existing IP infrastructure • Designed for seamless in-building wireless communication across company locations– Enterprise Roaming • Designed to provide failover for network outage

  14. Switch Switch Existing IP/Data Infrastructure Main Site Router IP Network Router Router

  15. Ext. 4120 calls Ext. 2216 Switch Switch PSTN PSTN PSTN IP Campus Using Existing Infrastructure 1219 4120 Main Site VPN-Enabled Router Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router Call controller checks MBU availability at remote sites– initiates a call session 1201 VPN-Enabled Router Site C

  16. Switch Switch Switch PSTN PSTN PSTN IP Campus Peer to Peer Call Control 2-8 kb/sec control data to and from main 1219 4120 Main Site VPN-Enabled Router Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router Main site connects Ext. 4120 peer to peer with Ext. 2216 1201 VPN-Enabled Router Site C

  17. ECS Design Concept Enterprise Communications ServerECS • Designed to provide cost effective - feature rich IP telephony solutions up to 1024 ports • Designed to continue the Iwatsu true “Evergreen” concept – minimize ADIX obsolescence • Designed to reduce OPEX by connecting remote sites using existing IP infrastructure • Designed for seamless in-building wireless communication across WAN • Designed to provide failover for network outage

  18. Switch Switch PSTN PSTN PSTN IP Campus Omegatrek 1201 1201 Central office call rings Site A… Destination Ext. 1201 1219 4120 VPN-Enabled Router Main Site Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router VPN-Enabled Router Site C

  19. 1201 Switch Switch PSTN PSTN PSTN IP Campus Omegatrek Moves 1219 Extension 1201 moves to Site C 4120 VPN-Enabled Router Main Site Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router VPN-Enabled Router • Enterprise roaming • Full transparency • Extension 1201 moves to Site C or any site that has a base station Site C

  20. Switch Switch PSTN PSTN PSTN IP Campus Omegatrek Locator Incoming call for Ext 1201 1219 4120 VPN-Enabled Router Main Site Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router 1201 VPN-Enabled Router Site C • Incoming CO call for Extension 1201

  21. Switch Switch PSTN PSTN PSTN IP Campus Omegatrek Locator Main CCU locates EXT 1201 at remote Site C 1219 4120 VPN-Enabled Router Main Site Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router Once located, main CCU routes call to Ext 1201 at remote Site C 1201 VPN-Enabled Router Site C

  22. ECS Design Concept Enterprise Communications ServerECS • Designed to provide cost effective - feature rich IP telephony solutions up to 1024 ports • Designed to continue the Iwatsu true “Evergreen” concept – minimize ADIX obsolescence • Designed to reduce OPEX by connecting remote sites using existing IP infrastructure • Designed for seamless in-building wireless communication across company locations– Enterprise Roaming • Designed to provide failover for network outage

  23. Switch Switch PSTN PSTN PSTN IP Campus Local Call Local CCU’s come on line automatically 1219 4120 VPN-Enabled Router Main Site Local CCU’s come on line automatically Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router 1201 Main control not available due to network outage VPN-Enabled Router Local CCU’s come on line automatically Site C

  24. Switch Switch PSTN PSTN PSTN IP Campus Local Call 1219 Local CCU directs call to PSTN 4120 VPN-Enabled Router Main Site Site B Site A VPN/IP Network 2216 Switch VPN-Enabled Router 1201 Main control not available due to network outage VPN-Enabled Router Site C

  25. Enterprise CS Platform Overview

  26. PBX Application Software e Virtual Machine c (Middleware) n a n e Device Controller t n i a M IP Controller TDM (SIP : RFC3261) Controller (H.323) VX Works Operating System ECS Software Architecture • ADIX software ported to VX Works operating system • Reliable, extensive software foundation to build on • Capacity to handle small to large enterprises • ADIX software foundation minimizes training • Upgrades from ADIX to ECS made easy

  27. ECS Hardware Overview • Gateway Controller Unit • 19” rack mount - 6 slots support TDM resources • Common Control Unit CCU • Call processing, DHCP/FTP/Telnet/HTTP servers • Common Control Sub Unit CCSU • 64MB CF memory, IP/Serial programming • Media Bridge Unit MBU • Converts TDM-IP/IP-TDM, L2 switch • Gateway Expansion Unit • 6 slot expansion cabinets for TDM resources

  28. LAN Port CAS 1 Ports CCU Port CAS 2 Ports CCU Port ECS Gateway Controller Overview 512 Channel TDM Interface Five 96 Channel Slots Power Supply Ring Gen One 32- Channel Slot Alarm Panel -48V Power Battery Backup 2 Serial Ports Controller Servers, CPU 2 Ethernet Ports Ethernet Connection to Enterprise

  29. Executive IP Phone IX-12IPKTD-E Supports IEEE 802.3af Power over Ethernet, superimposed or power pair and Local Power Backlit display with soft keys Supports all features of Executive ADIX telephones Dual 10/100 auto sense Ethernet switch G.711 or G.729 Compression Communicates peer-to-peer with other IX-12IPKTD-E

  30. Not just Voice Mail…but Unified Communications

  31. What is Unified Communications? • We are inundated with information • Telephony OfficeLinX will act as a funnel with built–in filters. Unify message view Sort messages Prioritize Alert one or many clients • Allowing all clients to interact with the same mailbox ! • We have multiple fixed and mobile clients

  32. Key Product Features Integrates with Iwatsu phone systems… • ADIX, ADIX APS and Enterprise CS Access and read emails over cell phone • High quality TTS (text to speech) technology Speech Recognition support • Supports ASR (Automatic Speech Recognition) technology for call routing, completion, and navigation. Full suite of fax applications • Receive fax’s directly to email box, plus add on modules for fax messaging and fax server functionality available Full Internet and wireless integration • Check mailbox with web access as well as complete wireless connectivity to Blackberry, Pocket PC etc.

  33. ConnectivityAMIS, 3rd Party PBX Connection, Analog, SMDI Applications Fax Messaging, Scalability + ASR, IVR,TTS Unified Messaging SMTP + CTI UC UC UC Start Basic - Grow to Advanced Applications • Basic Solution- Voice Mail w/AA, Unified Messaging services …license key to add services, to scale, to connect… TOL Unified Communications Elite - Additional Services UNI BasicMessaging TOL-VMMVoice Mail ADIX/Enterprise CS Network

  34. Startsmall…Grow BIG Add applications as you need them Accommodate for growth Provides flexibility Enterprise TOL-VMM Basic Voice Mail

  35. Enterprise TOL VMMVisual Mailbox Management • Stable basic voice mail • Grows to 8 ports • 25 Integrated Messaging Clients • Call control, screen pop • PIM Integration (no dialing feature) • Call log with dial feature • LANTALK In-office Instant Messaging (LAN Only) • Turnkey Package • 4- to 8-ports Dell platform

  36. VMM LanLinx Client

  37. Upgrade VMM Lowing cost of ownership Add productivity enhancing features Enterprise TOL UNI Unified Messaging

  38. Enterprise TOL UNI • Grows to 16 ports • 50 IM Clients (also supports UC Clients) • Call Manager with call control, screen pop • Call log with dial feature • LANTALK Instant Messaging (LAN/WAN) • Desktop Dialing (In office or remote) • PIM Integration • Web Access (TOL Web Client is VM, FAX only, Outlook client email, VM, fax) • Presence • Auto Login • Turnkey Package • 4- to 16-ports Dell platform

  39. Advanced productivity - enhancing applications Scaleable Positive ROI Enterprise TOL Elite Unified Communications

  40. Enterprise TOL Elite Product Overview • Grows to 144 ports • 2 ports / 250 names Nuance Speech-Linx ASR • 2-ports Realspeak Text-to-Speech • 50 UC Clients • Turnkey Packages • 4- to 16-ports Dell platform • 4- to 16-ports Alliance platform

  41. Unified Communications UC Client • Single Message Store • View and manage messages from any endpoint • Listen to emails from cell phone • Access voice mails over the internet • View faxes from email client • Universal update of message status • Listen to voice mail remotely, message lamp OFF, message marked READ in Outlook • Delete email from cell phone, message is moved to Outlook DELETED FOLDER • Forward voice mails using email

  42. Single Message Store • Access VM, email, fax from Outlook Voice Mail Email FAX

  43. Listen to VM from PC • Double click email message to play

  44. Forward VM to email address

  45. Unified Communications (UC) Client • Auto Login • Call Manager with call control, screen pop • Call log with dial feature

  46. Unified Communications (UC) Client

  47. Unified Communications (UC) Client • User Options • Follow Me (ECS station, cell phone, etc.) • Message Notification • LAN TALK new message pop-up • Message Notification • PIM Integration Options • Default Call Handling Action (Take Call, Take Message, Transfer)

  48. Unified Communications (UC) Client

  49. Unified Communications (UC) Client • LANTALK Instant Messaging (LAN/WAN) • Send broadcast messages • New Buddy (distribution) lists • Send text to SMS & LAP address • Presence • Lists all users and status • See current status of colleagues • Web Access

  50. UC Client – LANTALK, Directory, Presence

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