ABB Ability ™ Condition Monitoring for measurement devices

1. External sales Presentation, MEASUREMENT AND ANALYTICS ABB Ability™ Condition Monitoring for measurement devices Open up a new world of digital services for ABB analyzers

2. Emissions regulations are becoming tighter Non-compliance means major fines and possible shutdown • Requiring 24/7 monitoring of: • Pollutants gases: NOx, CO, CO2, SOx, HCI, HF • Dust • Mercury • Dioxins • For example, the European Industrial Emission directive 2010/75/EC allows only: • Maximum 10 invalid minutes per half hour • Maximum 5-6 invalid half hour averages per day • Maximum 10 invalid days per year 24/7 = Increased emissions regulations Increased compliance costs Non-compliance has never been more expensive, in terms of both fines and the threat of shutdown.

3. In-house expertise is becoming rarer Delaying troubleshooting of analyzers (and emissions compliance) • In-house analyzer expertise is typically not available 24/7 • Retirements and other departures erode “institutional knowledge” on analyzers • Staff changes challenge your ability to standardize maintenance practices for analyzers across multiple sites • Traditional maintenance personnel do not have sufficient time to keep up with IT advances: • Cyber security • Tech bulletins, etc. Time Customers are looking for ways to ease the workload on their personnel

4. Critical processes need more than preventive maintenance Preventive maintenance doesn’t utilize data on analyzer’s condition • Preventive maintenance means: • Maintenance service schedules are driven by a calendar • Parts are replaced based on statistically-determined lifetime averages • With preventive maintenance, device data isn’t leveraged: • Data is not regularly and systematically monitored and analyzed • The true condition of the analyzer and its parts isn’t known • Troubleshooting is significantly delayed until the actual condition of the analyzer becomes known ? Without ABB condition monitoring Maintenance based on condition monitoring is required for critical processes such as emissions monitoring.

5. ABB Ability™ Condition Monitoring for measurement devices Making the shift from preventive to predictive maintenance Enables predictive maintenance Optimizes costs and labor The actual condition of the analyzer determines its service schedule (not the calendar) ABB performs troubleshooting remotely, but only after receiving the customer’s express consent If an ABB service visit is required, most diagnostics are already available, reducing necessary resources and helping ensure effective root cause analysis Cyber secure: industry-proven secure connection Prompts remote expert analysis of health checks by ABB experts: Identify potential issues beforedevice failure Performs regularly scheduled remote health checks of analyzers — no on-site labor required Helps assure 24/7/365 emissions measuring compliance

6. ABB Ability™ Condition Monitoring for measurement devices Making the shift from preventive to predictive maintenance Before After Overreaction 24/7 Monitoring Leveraging data Manual processes Expertise scarcity Reactive/Preventive maintenance Predictive maintenance Reduced efficiency Strict regulations Remote support Accurate health checks High costs

7. Putting the new condition monitoring into context ABB’s existing portfolio of solutions for gas analyzers Dynamic QR Code assistance for analyzers1) ABB Ability™ Remote Assistance for measurement devices2) Benefits: Remote troubleshooting; remote health status via manual reports (aka Condition Monitoring Manual solution); Connection to legacy devices (not only CGA): PGC, CWA Benefits: Rapid response to issues; improved Customer Relationship Management (CRM) https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/dynamic-qr-code https://new.abb.com/products/measurement-products/service/advanced-services/remote-support-services/abb-ability-remote-assistance-for-measurement-devices

8. New! Condition Monitoring made automatic ABB Ability™ Condition Monitoring for measurement devices1) MicroPC • Features • • Scheduled health status reports • • Remote Connectivity – 3G/4G, LAN, and WiFi (optional)2) • Benefits • • Remote health status via automatic reports • • Optional: Remote assistance • Value • • Reduces maintenance time for customer’s and ABB’s personnel • • Optimizes operating expenses • • Cyber secure (Certified) https://new.abb.com/products/measurement-products/service/advanced-services/condition-monitoring/abb-ability-condition-monitoring-for-measurement-devices 3G modem integrated, 4G and WiFi modem external (to be purchased separately)

9. Putting the new condition monitoring into context Product variants: 3 options for condition monitoring Manual solution (manual health report & remote troubleshooting) • Automated ABB-Connected (health report & remote troubleshooting) Features Automated (ABB-Connected) ABB reviews report and emails it to customer ABB manually runs report MicroPC & Modem Analyzer Automated (On-premise) Manual Dynamic QR codes MicroPC & Modem ABB makes recommendations Scheduled report sent Mail server Analyzer Automated On-premise (health check only) Connectivity ABB makes recommendations Scheduled report sent MicroPC Mail server Analyzer

10. ABB Ability™ Condition Monitoring for measurement devices Look and feel 3 1 1 3 2 2 Report created and sent without manual intervention. ABB experts provide recommendations when required. The Graphical User Interface The health check report Status value of each tag List of analyzers monitored Tags monitored Condition Monitoring details Values of tags Log of all reports

11. ABB Ability™ Condition Monitoring for measurement devices Supported analyzers & Product roadmap

12. Cyber security in the “Automated On-Premise” option Condition Monitoring only Cyber security is covered by: MicroPC uses data hardware encryption ABB connects the MicroPC to the customer’s email server, so health check reports are automatically emailed to both customer and ABB Reports can also be created by customer Reports are automatically generated Automated On-Premise (health check only) MicroPC Mail server Scheduled report sent ABB makes recommendations Analyzer Scheduled report stored Customer’s intranet Customer Customer Plant ABB is never connected to your network

13. Cyber security in the “Automated ABB-Connected” option Condition Monitoring & Remote Assistance • Cyber security is covered by: • MicroPC uses data hardware encryption • MicroPC can be equipped with a connection to internet via cellular network, corporate network, and WiFi • ABB connects the MicroPC to the customer’s email server, so health check reports are automatically emailed to both customer and ABB • Reports can also be created by customer • Reports are automatically generated • Automated ABB-Connected (health report & remote troubleshooting) ABB makes recommendations MicroPC & Modem Mail server Scheduled report sent Analyzer Scheduled report stored Customer’s intranet Customer Customer Plant

14. ABB Ability™ Remote Assistance for measurement devices Secure remote assistance PC/Laptop ABB Service Engineer ABB Cloud Server Customer 3G/4G Connection/Corporate Network Industrial microPC with Remote service, 3G/4G/Ethernet, Remote HMI, Diagnostic SW Customer Intranet Customer Maintenance personnel ABB Analyzers Secure remote customer support

15. ABB Ability™ Condition Monitoring for measurement devices Value Proposition • Assures device availability (emissions monitoring compliance) via continuous monitoring, which also ensures equipment accuracy • Reduces costs and risks of equipment failure, while reducing workload on personnel. • Speeds troubleshooting — diagnostic data and history are already available to remote ABB experts. • Reduces costs by making service visits and parts replacements only when indicated by the actual condition of analyzer. • Noninvasive monitoring and analysis is done remotely with no impact on daily operations. • Cyber secure — connects to analyzer using secure gateway device.

16. Leading utility company – Italy Condition monitoring added to existing contract for comprehensive service support with cost reductions Customer needs ABB’s solutions Customer benefits • Wanting immediate cost reductions, The leading utility company in Italy looked for a reliable service provider to support its installed base of analyzers over 13 sites. • Specifically, the customer wanted a reliable supplier for 24/7 support and a way to reduce labor costs without impacting service quality. • ABB Ability™ Condition Monitoring for measurement devices provides monthly health reports of customer’s analyzers, ensuring emissions compliance (and therefore plant productivity) while reducing customer’s labor costs. Condition monitoring was part of ABB’s holistic service approach, which included 24/7 rapid response and optimized scheduling of maintenance visits for further cost reductions. • Comprehensive service offering empowered by ABB’s skilled team of experts. • Standardized maintenance strategy for all 13 sites.

17. Chemical producer – Italy New service contract centered around Condition Monitoring Customer needs ABB’s solutions Customer benefits • A chemical producer had 2 ABB EasyLine units maintained by a 3rd-party service provider (doing basic maintenance with annual calibrations). • Due to budget limitations, the customer could not do a full standard ABB service agreement. However, the customer was open to alternatives if they helped assure analyzer availability without increasing costs. • A 3-year ABB Measurement Care™ agreement that guarantees rapid response and features ABB Ability™ Condition Monitoring for measurement devices. • The condition monitoring performs monthly health checks on the analyzers and ABB provides 1 on-site visit per year based on remote condition monitoring findings. • Guaranteed rapid service response from ABB experts. • Cost control: on-site visits are determined by actual condition of devices as determined by the remote condition monitoring.

18. ABB Ability™ Condition Monitoring for measurement devices Value Proposition • Assures device availability (emissions monitoring compliance) via continuous monitoring, which also ensures equipment accuracy • Reduces costs and risks of equipment failure, while reducing workload on personnel. • Speeds troubleshooting — diagnostic data and history are already available to remote ABB experts. • Reduces costs by making service visits and parts replacements only when indicated by the actual condition of analyzer. • Noninvasive monitoring and analysis is done remotely with no impact on daily operations. • Cyber secure — connects to analyzer using secure gateway device.

19. Superior customer value created Compared to traditional troubleshooting

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