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Introduction to MainSaver and the Maintenance Process

Introduction to MainSaver and the Maintenance Process. Part 1: Maintenance Process Part 2: MainSaver Intro Last Modified: February 19, 2003 Creator: Phillip D. Hicks. Materials Covered.

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Introduction to MainSaver and the Maintenance Process

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  1. Introduction to MainSaver and the Maintenance Process Part 1: Maintenance Process Part 2: MainSaver Intro Last Modified: February 19, 2003 Creator: Phillip D. Hicks

  2. Materials Covered • The Maintenance Process. We’ll follow the process from detecting a problem until the broken part is repaired. • Introduction to MainSaver. • How do I submit a WO (Work Order)? • Can I edit a WO after submitting it? • Helpful tips. • Contacts when you have problems.

  3. Our Maintenance Process • Something breaks. • Someone documents the problem by submitting a work order (WO). • The submitted work order has a status of AWA (AWaiting Approval) • The form submitter never changes the WO status. AWA OP/OPD AWR CMP CLO

  4. Our Maintenance Process The Maintenance Coordinator (MC) processes the submitted form: • The MC inspects the work order (WO) for clarity. • The MC verifies the WO for correctness. • The MC checks to see the WO is complete. • When form is “blessed” by MC, then he changes the WO status: • WO status AWA -> OP - OPen not affecting data. • WO status AWA -> OPD - OPen affecting Data. • The WO status change puts the problem on various lists used by Techs, Staff, Ops, etc. AWA OP/OPD AWR CMP CLO

  5. Our Maintenance Process • Now the problem in the field is fixed! • A new module is in place. The bad module goes to a lab. • The problem is "fixed" as far as Users and Operators are concerned. • However, we still have a broken module needing repair. So... AWA OP/OPD AWR CMP CLO

  6. Our Maintenance Process • A Tech changes the WO status to AWR (AWaiting Repair). • The OP/OPD AWR WO status change removes problem from most lists. • Techs can do a search on status AWR to find broken modules. • !!!SOME GROUPS CHOOSE TO SKIP THIS ENTIRE STEP!!! AWA OP/OPD AWR CMP CLO

  7. Our Maintenance Process • Tech fixes broken part. Tech changes the WO status AWR/OP/OPD CMP. • The WO form is closed by MC. He changes the WO status CMP CLO. AWA OP/OPD AWR CMP CLO AWA OP/OPD AWR CMP CLO Next, submitting form(s)…

  8. h Start MainSaverDouble-Click on icon on your desktop Double-Click Icon

  9. Log into your MainSaver accountType in your user name and password Get your login name and initial password from the Maintenance Coordinator johndoe **********

  10. MainSaverStart the Maintenance Module. Click on the Maintenance button Click Here!

  11. The Maintenance ModuleClick on the Asset Button to bring up the Asset button row Click Here!

  12. Asset ModuleStart up the System Hierarchy Manager(Shortcut: Hit the F7 key!) Select the Option Menu Release Here!

  13. System Hierarchy ManagerChoose the System, Slot, and Asset you wish to move Pulldown menu to select the System! Slot/Asset Information Printed Here! Click here! The System Hierarchy Window

  14. System Hierarchy Manager Select the desired System from this pull-down menu Click here! For this exercise, we will use the MainSaver Training System We’ll use “MainSaver Training” System Code for our demonstration

  15. MAINSAVER TRAINING SYSTEM We will work on a problem involving “Antenna Curley!” Also, for example, we’ll open the hierarchies“Spares”, and “To Be Repaired”. Click on the “+” symbol to open a hierarchy.

  16. The Maintenance Process The fundament “units” of the MainSaver database hierarchy are. . . • SLOT:A short description of the location of the asset. • Slots with assets attached have a mailbox like icon. • Slots with no asset have a folder icon. • ASSET:The module or object you want tracked. • NOTE:The Slot and Asset are separated by a “/”in the hierarchy. The slot resides on the left and the asset on the right hand side. • SLOT: THINGOFABOB1 • ASSET: VLA-GIZMO-NUMBER-1

  17. The Maintenance Process Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located. Click here! • The documentation process: • Select (Click) on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.”

  18. The Maintenance Process Assume VLA-GIZMO-NUMBER-1 breaks. We need to document what died and where it is located. The documentation process: • Click on Asset “VLA-GIZMO-NUMBER-1” in Slot “THINGOFABOB1.” • After the Asset has been selected click on the “Add Work Order” button at the bottom of the window to bring up the work order (WO) template. Click here!

  19. The Maintenance Process Before proceeding, some helpful tools: • F3 Search: • Click in the cell where you want the information. • Press the F3 key. • Query Lookup: • Place the cursor over the cell where you want information. • Do a right-click.

  20. The Maintenance Process F3 Search Click on the “Slot Number” box and press F3. The “Slot Number Lookup” dialog box will appear. Type in a search string. . . If each box is left blank, we go to the lookup dialog box

  21. The Maintenance Process Lookup Query Move the cursor over the desired field. The pop-up dialog box gives you the choice of clearing the field entry or continuing the search.

  22. The Maintenance Process Click on the line with the desired information. Right-click on a column to sort the data. Click on the “OK” button and ALL the asset information is inserted in the appropriate field.

  23. The Maintenance Process • General Principles: • Please fill in all spaces you can! HOWEVER, . . • Don't let blank fields stop you from submitting forms. • Information automatically filled into the WO depends on design of the asset.

  24. The Maintenance Process “Charge Cost Center” Field • Required fields: • Charge Cost Center • Work Requested • The “Cost Center Field” field is almost always filled in for you. “Work Requested” Field

  25. The Maintenance Process “Originator” “Asset” “Work Area” “Asset Group Code” (Subsystem) “Fault Code” Some very important fields!!! F3 searches work in all these fields. Please fill each of fields.

  26. The Maintenance Process Now, when we are satisfied with the information in the above fields, click “OK” Click here!

  27. The Maintenance Process Contacts for helping you! • Contact Phillip Hicks (e-mail or 7319/7255). • MainSaver’s Help System. • PowerPoint MainSaver ContactsDocuments: • Asset Swapping. • MainSaver Tutorial (Submitting Work orders). • This presentation.

  28. The Maintenance Process Materials Covered • The Maintenance Process.  • How do I submit a WO? • Can I edit a WO after submitting it? • Contacts when you have problems.  Constructive comments on the maintenance process are welcomed. Phillip D. Hicks

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