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Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois. Juanona Brewster, MDiv, MTS, MJ Director, Early Childhood Development, Illinois Chapter, American Academy of Pediatrics. Learning Objectives.
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Incentivizing and Facilitating Quality Improvement Projects to Improve Care Coordination in Illinois Juanona Brewster, MDiv, MTS, MJ Director, Early Childhood Development, Illinois Chapter, American Academy of Pediatrics
Learning Objectives • Discuss use of Maintenance of Certification Part 4 (MOC4) • Review MOC4 expectations • Reflect on why this brilliant plan wasn’t embraced • Evaluate the introduction of practice coaching
Maintenance of Certification Part 4 (MOC4) • All diplomates of the American Board of Pediatrics (ABP) must maintain a full and unrestricted license • Illinois Healthy Beginnings II (IHB2) needed a way to more exactingly engage medical homes in the IHB2 work.
MOC 4 Activity Requirements • On line training • Use care coordination forms • Follow activity reporting protocol
What worked, what didn’t • Enthusiastic response from members • Few participants • Pizza just won’t do it, even Chicago style pizza
Enter the practice coach!!!! • Role • Tools and Supports • Impact
Role of the Practice Coach • Increase understanding of IHB2 project and the MOC4 process for participating medical homes • Increase usage of standardized referral form when children need referral to EI in medical home pilots for IHB2 • Increase practice of 36 office hour follow up with families for participating medical homes • Increase use of Statewide Provider Database (SPD) by participating medical homes
Tools and supports • Chart review forms • Run chart templates • QI milestone chart for practice • Phone and face to face support
Impact of using practice coaches • Increase in number of participants • Feedback on MOC process strengths and vulnerabilities • Relationship building
Lessons Learned • Practices must still have some motivation to complete MOC4 • Practice coaches can play a valuable role to expedite MOC process • Medical homes will still be frustrated by systems but do feel more “in control”