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Management & Leadership

Management & Leadership. Understanding the Difference. Office Hours Evaluation System Academic Honesty Syllabus Student Profiles Resumes Contact Information Questions. Guidelines & Syllabus. Welcome Biography Course Guidelines Reading Assignments Class Assignments Final Exam

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Management & Leadership

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  1. Management & Leadership Understanding the Difference

  2. Office Hours Evaluation System Academic Honesty Syllabus Student Profiles Resumes Contact Information Questions Guidelines & Syllabus • Welcome • Biography • Course Guidelines • Reading Assignments • Class Assignments • Final Exam • Attendance & Participation

  3. Leadership vs. Management • What is management? • What is leadership? • What has effected the nature of management and leadership? • Focus will be on leadership • Your success as both a manager and leader will depend upon your willingness and ability to change

  4. Functions of Management • Planning • Organizing • Coordinating • Staffing • Directing • Controlling • Why does the gap exist between these functions and actual behavior of managers?

  5. Management Roles • Interpersonal • figurehead, leader, liaison • Informational • monitor, disseminator, spokesperson • Decisional • Entrepreneur, disturbance handler, resource allocator, negotiator

  6. Theory of Management Skills • Technical • Human Relations • Conceptual • Which is more important?

  7. Traditional Management Styles • Autocratic • Bureaucratic • Democratic • Which styles are best and when?

  8. Focus of Management Do things right Direct operations Enforce policies and rules Design procedures and tasks Control results Foster stability Vision of Leadership Do the right things Monitor guest expectations Communicate vision and values Manage systems and procedures Support people Engage in continuous improvement Focus vs. Vision

  9. Then Commerce Work Answers High-tech Directives Rationalism Serious Independent Exclusive Return-on-investment Now Compassion Balance life and work Questions High-touch Participation Spirituality Fun Interdependence Inclusive Human worth What Is Leadership Today?

  10. Then Directives Homeostasis Company goals Conventional Speaks Objective Colloquial Now Conversations Ambiguity Self-knowledge Unconventional Listens Relational Global …and still there’s more!

  11. Leadership Theories • Personality-based • Situational • Transactional • Transformational

  12. Next Week • Chapter 1: The Changing Nature of Leadership and Management • Tom Segesta – Four Seasons Hotel

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