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Implementing a Quality Management System at JANET(UK)

Implementing a Quality Management System at JANET(UK). Is it worth implementing a QMS?. YES! BUT need to know why you are doing it If in doubt, don’t do it!. Benefits of a QMS. A large/growing organization needs to understand and document its processes – Can’t ask John/Juan/Jean!

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Implementing a Quality Management System at JANET(UK)

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  1. Implementing a Quality Management System at JANET(UK) VINAREN Visit 24 Nov 2008

  2. Is it worth implementing a QMS? YES! BUT need to know why you are doing it If in doubt, don’t do it!

  3. Benefits of a QMS • A large/growing organization needs to understand and document its processes – Can’t ask John/Juan/Jean! • Initial implementation allows an organization to take time to consider what it does and how it does it • Enables shared understanding of goals by everybody BUT

  4. Lots of things to think about • Need to document what doing now, not what would like to do • Need to involve staff from outset, develop existing practices, not impose new system from above • Quality must be part of normal working practices, not an added extra • Senior management need to be committed, and part of the process

  5. More things to think about • QMS needs to be regularly reviewed and maintained • Processes/documentation change as the needs of the organization change – system is the servant not the master • QMS involves cultural change, some benefits immediate, others will take time to realise • Move to fully functioning QMS can take a long time – 7 years for JANET(UK)!

  6. Thank you for listening Steve.Hogger@ja.net

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