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Comprehensive Return to Work System for Successful Employee Rehabilitation

Develop a structured return to work system to facilitate smooth employee transitions and prevent poor outcomes. Ensure effective management, boost morale, and reduce costs. Implement key stages including culture development, injury recovery, and improvement planning. Utilize useful contacts for guidance and support.

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Comprehensive Return to Work System for Successful Employee Rehabilitation

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  1. Developing a returnto work system

  2. Insert your company details and logo here Why develop a return to work system? • Employer most influential stakeholder in return to work • Minimise potential for poor outcomes (AFOM Study) • Effective management = lower costs • Improve morale and commitment of your people

  3. Insert your company details and logo here Key stages in return to work

  4. Insert your company details and logo here Stage 1 – Return to work culture • Visible commitment from CEO and management: • Policy and procedures • Responsibility for return to work performance • Ongoing education and awareness • Return to work is a normal practice • Early reporting of injuries • Prevention of further injury or re-injury • Benefits of building a return to work culture

  5. Insert your company details and logo here Stage 2 - Immediately after the injury • How you act in the first few hours is crucial • Avoid blaming the worker • You need objective evidence to dispute a claim • Take steps to prevent the same injury to others and let the worker know you have done so • Start thinking about suitable duties

  6. Insert your company details and logo here Stage 3 – The injury recovery stage • Time away from work while the worker’s injury heals • Effective management at this stage is important to prevent feelings of isolation • Regular, non-intrusive contact with the worker is crucial • A physically and mentally challenging time for the worker • A time to identify potential barriers to return to work

  7. Insert your company details and logo here Stage 4 – Return to work planning • Take a leadership role – start planning early • Include the worker and their co-workers • Have a written plan • Provide copies of plans to all parties • Regularly monitor the worker’s progress • Regular suitable duties plan reviews essential

  8. Insert your company details and logo here Stage 5 – Actual return to work • Assess worker support needs for return to work • Recap goals and suitable duties plan • Meet the worker on the first day - monitor • Review/revise goals if necessary • Encourage/praise progress, monitor pain levels • Keep WorkCover informed

  9. Insert your company details and logo here Stage 6 – Improvement planning • Take action to improve the process • What worked? • What was difficult? • Update policies and procedures • Can I benchmark my RTW performance? statistics? • Self assessment checklist • Improvement action plan

  10. Insert your company details and logo here Useful contacts • Claim information and support: • WorkCover Queensland phone 1300 362 128 • WorkCover website www.workcoverqld.com.au • Education and advisory services: • Q-COMP phone 1300 361 235 • Q-COMP website www.qcomp.com.au • Division of Workplace Health and Safety: • phone 1300 369 915 • website www.deir/qld/gov/au

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