From Planning to Inspiration: The Functions of Management

1. From Planning to Inspiration:The Functions of Management Excellence in Business, 3e

2. Managerial Functions • Planning • Organizing • Leading • Controlling Excellence in Business, 3e

3. The Roles of Management • Interpersonal • Informational • Decisional Excellence in Business, 3e

4. The Planning Function • Develop strategies for success • Set goals and objectives • Develop action plans Excellence in Business, 3e

5. The Planning Process • Develop a clear vision • Create a mission statement • Perform SWOT analysis • Develop forecasts • Analyze the competition • Set goals and objectives • Develop action plans Excellence in Business, 3e

6. Clarity of Vision • Development • Communication • Execution • Modification Excellence in Business, 3e

7. The Mission Statement • Objectives • Goals • Philosophies Excellence in Business, 3e

8. SWOT Analysis • Strengths • Weaknesses • Opportunities • Threats Excellence in Business, 3e

9. Managerial Forecasts • Qualitative forecasting • Intuitive judgments • Consumer research • Quantitative forecasting • Historical data • Statistical computations Excellence in Business, 3e

10. Competitive Analysis • Differentiation strategy • Cost leadership strategy • Focus strategy Excellence in Business, 3e

11. Company Goals and Objectives • Goals • Broad, long-range • Objectives • Specific, short-range • Benefits • Boosts motivation • Sets standards • Guides activity • Clarifies expectations Excellence in Business, 3e

12. Action Plans • Tactical plans • Operational plans Excellence in Business, 3e

13. Planning for a Crisis • Minimize damage • Contingency plans • Maintain operations • Open communications Excellence in Business, 3e

14. The Organizing Function • Employee activities • Facilities and equipment • Decision making • Supervision • Resource distribution Excellence in Business, 3e

15. The Management Pyramid • Top managers • Middle managers • First-line managers Excellence in Business, 3e

16. The Leading Function • Managers • Position power • Leaders • Personal power Excellence in Business, 3e

17. Leadership Qualities • Intelligence quotient (IQ) • Emotional quotient (EQ) • Social quotient (SQ) • Change quotient (CQ) Excellence in Business, 3e

18. Leadership Styles • Autocratic • Democratic • Laissez-faire • Contingency Excellence in Business, 3e

19. Continuum of Leader Behavior • Manager makes decision • Manager sells decision • Manager presents ideas • Manager makes tentative decision • Manager presents problem • Manager sets decision limits • Employees make decision Excellence in Business, 3e

20. Types of Leaders • Transactional • Meeting established goals • Clarifying organizational roles • Securing correct resources • Transformational • Inspiring employees • Finding creative solutions • Promoting success Excellence in Business, 3e

21. Additional Leadership Functions • Coaching • Mentoring Excellence in Business, 3e

22. Managing Change • Identify what needs to change • Identify forces for and against change • Select the best approach • Reinforce and monitor behavior Excellence in Business, 3e

23. Organizational Culture • Attitudes about work • Appropriate attire • Employee interactions • Communication patterns • Business conduct Excellence in Business, 3e

24. The Controlling Function • Monitoring progress • Resetting the course • Correcting deviations Excellence in Business, 3e

25. The Control Cycle • Set strategic goals • . Set standards • . Measure performance • . Compare to standard • . Inadequate take action • Correct performance • Reevaluate standards • . Adequate take no action Excellence in Business, 3e

26. Management Skills • Interpersonal • Technical • Administrative • Conceptual • Decision-making Excellence in Business, 3e

27. The Decision-Making Process • Recognize and define situation • Identify options • Analyze options • Select the best option • Implement the decision • Monitor and evaluate the results Excellence in Business, 3e