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Unit 1 - Careers. October 31, 2014. Business brief.
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Unit 1 - Careers October 31, 2014
Business brief • Despite the growth of outsourcing and tele-working by freelancers working from home communicating via the Internet, most professional people still go to what is recognizably a job in a building that is recognizably an office. The average length of time that people spend in a particular job, has remained unchanged (at about seen years) for two decades. • From the point of view of the human resources department (HRD) of a large company, managing people’s careers can still be seen in the traditional activities of selection procedures and recruitment, managing remuneration (how much people are paid) and working with department managers on performance reviews. The HRD will also be involved with training and professional development of the company’s staff. Unti 1 - Careers
A company’s HRD may also be involved in making people redundant. Redundancies may be the result of an economic downturn with reduced demand for the company’s goods or services, but they may follow a decision by a company to delayer (to reduce the number of management levels) and downsize. It may offer outplacement services, advice to people on how they can find another job, perhaps after some retraining. • A manager made redundant in this way may become a portfolio worker, offering their services to a number of clients. But there are also reports that many such managers describe themselves as consultants when in fact they would prefer to be working in a salaried job in an organization like the one they have been forced to leave. • Freelancers have to maintain their degree of employability by keeping up with the latest trends and skills in their profession or industry. While for many salaried employees, the environment they work in allows them to keep their skills up to speed.
Warmer: Suggest different stages in a typical career. Career ladder: • go to school • go to university • get qualifications in… • get a job in a company • move to another company • retire • etc. Unti 1 - Careers
Overview • Discussion: Discuss ideas about careers • Language work: • Vocabulary: Words that go with career • Language review: Modals 1: ability, requests and offers • Texts: • Listening: An interview with the head of a public relations company • Reading: Response to an advertisement for women tube drivers • Skills: Telephoning: making contact • Case study: • Fast-Track Inc: Choose the best candidate for the job of sales manager • Writing: memo Unti 1 - Careers
Choose a job you love and you will never have to work a day in your life. • Confucius (551-479 BC), Chinese philosopher. • Work in pairs and ask each other’s opinions: • Much work can be boring and/or stressful • Most people enjoy working in organizations for the contact with colleagues, pleasure of teamwork, etc. Unti 1 - Careers
Discussion: How to encourage new ideas? • Discuss the points in each section in groups and have a spokesperson to give your views. • Our viewpoints are as follows: • 1. Unti 1 - Careers
Vocabulary: Career moves • Key to section A: • 1. c 2. a 3. b 4. e 5. d • Key to section B: • 1. have 2. take 3. make • 4. climb 5. offer 6. decide • Key to section C: • 1. a training course • 2. progress • 3. a part-time job • 4. a mistake • 5. a pension • 6. an office job Unti 1 - Careers
Listening: Human resources and recruitment • Colette Hill, who runs a public relations company, advises clients on human resources and recruitment. • Section A: Decide the three most important qualities for you group and discuss the findings with the whole class. • Key to section B: • 1. need to be able to get on with people • 2. need to be adaptable (adaptability) • 3. need a sense of humor • Section C: turnover = money from sales • 1. a, b, d • 2. a, b, c, f Unti 1 - Careers
Reading: Female train drivers • Section C: Scan the article without trying to understand everything at the first attempt. • a. readers who applied for the job • b. the time at which London Underground drivers have to get up • c. the annual salary of London Underground drivers • d. the number of weeks’ holiday they get • e. one of the reasons London Underground is keen to recruit more women • f. the number of female drivers on the London Underground now • g. the percentage of drivers who are women now • Key to Section D: • 1. one/single • 2. advantages: salary of £27, 650, eight weeks’ holiday • disadvantage: getting up early • 3. that the train in on time • 4. because they think women can break bad news (such as delays) more sympathetically to passengers
Language review: Modals 1: ability, requests and offers Modals are verbs like may, might, can, could, etc. They don’t change with different persons (e.g., I can, you can, he can). Go to page 118. • Key to section A: • 1. Can I get you anything? - offer • 2. Could I confirm your contact details? - request • 3. Can you use this software package? - asking about ability • 4. Can you speak any other languages? - asking about ability • 5. Could you tell us more about your present job? - request • 6. Could you tell me your current salary? - request • 7. Would you let us know your decision as soon as possible? - request • 8. When can you start? - asking about ability • 9. Would you like some more coffee? - offer • Key to section B: • a6, b3, c7, d1, e2, f9, g5, h4, i8 • Section C: • spreadsheets = programs that show and calculate figures in tables, such as MS Excel and Lotus 123
Skills: Telephoning: making contact • Key to section B: • Conversation 1: Christophe Boiteaud phones about a job advertisement in a magazine called Careers Now. He wants Carmen Diaz to send him an application form for the job. They callers do not know each other. • Conversation 2: Jacques from Intec phones Andrea, but she is not there. He leaves a message to say that he will not be at a training course. Jacques implies that speaker B knows who he is, even if they do not know each other personally. • Conversation 3: Dave phones John, whom he knows, to get the fax number for Workplace Solutions because he can’t get through on the phone. • Key to section C: • 1. I’d like to speak to… • 2. Thank you. Hold on. • 3. I’ll put you through. • 4. Hello. Is that Carmen Diaz? • 5. Speaking. • 6. Yes, I’m phoning about your advert… • 7. Could you give me your name and address?
Skills: Telephoning: making contact • Key to section D: • 1. Could I speak… • 2. I’m afraid… • 3. take • 4. message • 5. This is… • 6. Could • 7. tell • 8. make • 9. call • 10. back • 11. on • Key to section E: • John: …How are you? • Dave: …let me have…engaged. • John: …here. • Dave: …catch • John: No problem.
Case study: Fast-Track Inc. • Company: Fast-Track Inc. • Activity: • Training videos and management training courses • Based in: • Boston, US, with a subsidiary in Warsaw, Poland • Recent sales performance and reasons for this: • Poor (30 percent below target) because sales reps not motivates, high staff turnover, previous manager - no clear strategy, only a few contracts with senior managers at client companies, only a few contracts with senior managers at client companies • Nature of new sales position: • Developing sales and increasing numbers of customers, managing sales team - move motivated, dynamic, effective • Number of candidates: 3 • Qualities required: • Natural leader; energetic, enthusiastic and determined; confident, outgoing; strong sales ability; organizational and interpersonal skills; good academic background and experience; numeric and admin skills; languages; must like traveling on business
Case study: Fast-Track Inc. • Stage 2: The candidates’ profiles • Work in groups to analyze the written information about all the candidates. A spokesperson will take notes of the key points for each candidate and compare their relative strengths/weaknesses. • Then listen to the interview extracts and make your choice. Unti 1 - Careers
Case study: Fast-Track Inc. • Stage 3: Writing • Write up the decision of the meeting in memo form as if you were the head of the interviewing team. • You have to • say who was chosen. • describe briefly the strengths of the candidate. Unti 1 - Careers