Welcome

1. Welcome • Joe Murray • Director, Academic Advising and Retention • Member of the Appreciative Advising Development Group • Co-Chair of the First Generation Interest Group for NACADA • Father for Jack and J’aime and husband to Karen

2. IAMNOWHERE

4. I AM NO WHERE

5. I AM NOW HERE

6. Great Advisor Wanted! • Do you want to be? • Are you? • How do you know? • Can you improve? How?

7. “People will forget what you say. They will even forget what you do. But they never forget how you made them feel” • Maya Angelou

8. Jennifer L. Bloom, Ed.D. Clinical Associate Professor and Director, Higher Education & Student Affairs Program University of South Carolina jenny.bloom@sc.edu APPRECIATIVE ADVISING

9. Appreciative Advising Definition “Appreciative Advising is the intentional collaborative practice of asking positive, open-ended questions that help students optimize their educational experiences and achieve their dreams, goals, and potentials.” • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

10. “High impact advisors realize that the positive outcomes of advising sessions are not just limited to students; in fact, the real joy of advising occurs when advisors understand how fulfilling it is to really impact other peoples’ lives and how much they can learn from their advisees.” - Jennifer Bloom

11. The Six Phases of Appreciative Advising • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

12. Appreciative Advising Phases • Disarm– Recognizing the importance of first impressions, create a safe, welcoming environment for students. • Discover - Utilize positive open-ended questions to draw out what they enjoy doing, their strengths, and their passions. Listen to each answer carefully before asking the next positive question. • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

13. Appreciative Advising Phases (continued) • Dream - Help students formulate a vision of what they might become, and then assist them in developing their life and career goals. • Design – Help students devise concrete, incremental, and achievable goals • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

14. Appreciative Advising Phases (continued) • Deliver – The students follows through on their plans. The advisor is there for them when they stumble, believing in them every step of the way and helping them continue to update and refine their dreams as they go. • Don’t Settle – The advisor challenges the student to proactively raise the student’s internal bar of self- expectations • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

15. Disarm Phase Disarm • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

16. Even Santa has to Disarm Disarm

17. Disarm Phase Prerequisite Disarm • Believe in the goodness of each student who walks through your door. Treat them like you would want your son/daughter/best friend treated. “The people who make a difference in your life are not the ones with the most credentials, the most money, or the most awards. They are the ones that care.” - Author Unknown • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm

18. Important AdvisorBehaviors Disarm • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

19. Discover Phase Discover • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm

20. Important Advisor Behaviors Discover • Ivey, A. & Ivery, M. B. (2007). Intentional interviewing and counseling (6th Edition). Belmont, CA: Thomson Higher Education

21. Important Advisor Behaviors Discover • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

22. Discover Questions for Students Discover Habley & Bloom - “Giving Advice that Makes a Difference”

23. Dream Phase Dream • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm

24. Dream Questions for Students Dream • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

25. Design Design Phase • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm

26. Design Important Advisor Behaviors • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

27. Design Important AdvisorBehaviors • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

28. Design Design Questions for Students Habley, W. R., & Bloom, J. L. (2007). Giving advice that makes a difference. In G. L. Kramer (Ed.), Fostering student successin the campus community (pp. 171-192). San Francisco: Jossey-Bass.

29. Deliver Phase Deliver • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm

30. Deliver Phase Questionsfor Students Deliver Habley, W. R., & Bloom, J. L. (2007). Giving advice that makes a difference. In G. L. Kramer (Ed.), Fostering student successin the campus community (pp. 171-192). San Francisco: Jossey-Bass.

31. Deliver PhaseEnding the Conversation • “Do you have any questions for me?” • “Is there anything else that I should have asked you?” • “Thanks so much for coming in – I really enjoyed meeting with you. Please don’t hesitate to contact me if you have any questions.” • Shake hands and escort them out of the office Deliver • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

32. Don’t Settle Phase Don’t Settle • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

33. Don’t Settle “Good is the enemy of great” • Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: HarperCollinsPublishers.

34. Don’t Settle Questions Don’t Settle • You have done great so far, but what is one thing that you could do even better? • If you were going to raise your own internal bar of expectations, what would that mean? • What would happen if I challenged you to become the best you that you could possible be? What would you need to do differently?

35. The Six Phases of Appreciative Advising • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing.

36. Want to learn more? http://www.appreciativeadvising.net

37. References • Bloom, J. L., Hutson, B. L., & He, Y. (in preparation). The appreciative advising revolution. Champaign, IL: Stipes Publishing. • Bloom, J. L., Cuevas, A. E. P., Evans, C. V., & Hall, J. W. (2007, Fall). Graduate students’ perceptions of outstanding graduate advisor characteristics, NACADA Journal (27)2, 28-35. • Bloom, J. and Martin, N.A. (2002, August 29). Incorporating appreciative inquiry into academic advising. The Mentor: An Academic Advising Journal, 4 (3). http://www.psu.edu/dus/mentor/020829jb.htm • Collins, J. (2001). Good to great: Why some companies make the leap and others don’t. New York: HarperCollinsPublishers. • Habley, W. R., & Bloom, J. L. (2007). Giving advice that makes a difference. In G. L. Kramer (Ed.), Fostering student successin the campus community (pp. 171-192). San Francisco: Jossey-Bass.