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Business-to-Business and E-Government Strategies | Meir Waknine

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Business-to-Business and E-Government Strategies | Meir Waknine

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  1. Business-to-Business and E- Government Strategies Meir Waknine

  2. Supply Chain Management • The part of an industry value chain that precedes a particular strategic business unit is often called a supply chain. • A company’s supply chain for a particular product or service includes all the activities undertaken by every predecessor in the value chain to design, produce, promote, market, deliver, and support each individual component. • The purchasing department has traditionally been charged with buying all these components at the lowest price possible.

  3. Value Creation in the Supply Chain • The process of taking an active role in working with suppliers to improve products and processes is called supply chain management (SCM). • SCM was originally developed as a way to reduce costs.

  4. Value Creation in the Supply Chain • Today, SCM is used to add value in the form of benefits to the ultimate consumer at the end of the supply chain. • Supply chain members can reduce costs and increase the value of products or services to the ultimate customer.

  5. Internet Technologies in the Supply Chain • Clear communications and quick responses to those communications are a key element of successful SCM. • Technologies of the Internet and the Web can be very effective communication enhancers. • Figure 5-11 lists the advantages of using Internet and Web technologies in SCM.

  6. Internet Technologies in the Supply Chain

  7. Logistic Activities • The classic objective of logistics is to provide the right goods in the right quantities in the right place at the right time. • Businesses have been increasing their use of information technology to achieve this objective. • FedEx and UPS have freight tracking Web pages available to their customers.

  8. Support Activities • Online Benefits is a firm that duplicates its clients’ human resource functions on a secure Web site that is accessible to clients’ employees. • Support activities include: – Finance and administration – Human resources – Technology development

  9. Electronic Data Interchange (EDI) • EDI is a computer-to-computer transfer of business information between two businesses that uses a standard format. • The two businesses that are exchanging information are called trading partners. • Firms that exchange data in specific standard formats are said to be EDI-compatible.

  10. Electronic Data Interchange (EDI) • The business information exchanged is usually transaction data; however, it can include other information related to transactions, such as price quotes and order-status inquiries. • Transaction data in B2B transactions includes the information usually on paper invoices, purchase orders, requests for quotations, bills of lading, and receiving reports.

  11. Early Business Information Interchange Efforts • In the 1950s, information flows between businesses continued to be printed on paper. • By the 1960s, businesses had begun exchanging transaction information on punched cards or magnetic tape. • In 1968, a number of freight and shipping companies formed the Transportation Data Coordinating Committee (TDCC) to create the TDCC standard format.

  12. Electronic Marketplaces and Portals • As the Web emerged in the mid-1990s, many business researchers and consultants believed that it would provide an opportunity for companies to establish information hubs for each major industry. • These industry hubs would offer news, research reports, analyses of trends, and in-depth reports on companies in the industry. • In addition to information, these hubs would offer marketplaces and auctions.

  13. Electronic Marketplaces and Portals • Because these hubs would offer a doorway to the Internet for industry members and would be vertically integrated, these planned enterprises were called vertical portals or vortals. • As with many electronic commerce predictions, the prediction that vertical portals would change business forever did not turn out to be exactly correct.

  14. Industry Marketplaces • The first companies to launch industry hubs that followed the vertical portal model created trading exchanges that were focused on a particular industry. • These vertical portals became known by various names including industry marketplaces, independent exchanges, or public marketplaces.

  15. E-Government • Although governments do not typically sell products or services to customers, they do perform many functions for their stakeholders. • Governments also perform business-like activities; for example, they employ people, buy supplies from vendors, and distribute benefit payments of many kinds. • The use of electronic commerce by governments and government agencies to perform these function is often called e-government.

  16. Thank You

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