1 / 8

Citizen Oriented Governance

An introduction to citizen-oriented governance, exploring the contrast between authoritarian and democratic states and the core values of each. It examines the role of accountability and effectiveness of the judiciary in ensuring prosperity and competitiveness.

rli
Download Presentation

Citizen Oriented Governance

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Citizen Oriented Governance An Introduction

  2. Authoritarian State Citizen is at the service of the State Subject Favour – mercy Self interest-corruption Mistrust Non accountable Opacity Process-oriented Democratic State State is at the service of the Citizen Citizen / Client Right Impartiality Trust Accountable Transparency Result-oriented Authority vs. Public Service

  3. Authoritarian State: State Society Individual Democratic State: Citizen Society State Core Values

  4. Citizen-oriented Governance • Put the citizen at the center of your activity • Lean • Efficient • Cost-effective • Add value • Right to access

  5. Monopoly /monopsony Universal services One product/many needs No need to obtain customers’ loyalty No evident relation between quality and costs No profit Competition Target customer segments Different products /different needs Customer loyalty Direct relation between quality and costs Profit Public vs. Private

  6. Global Competitiveness • Foreign Investments • Emigration • Brain Drain • GCI of Ukraine = 82 (was 72 in 2008)

  7. Anything you can do about that? • 1. Property rights • 1.01 Property rights • 2. Ethics and corruption • 1.02 Diversion of publics funds • 1.03 Public trust of politicians • 3. Undue influence • 1.04 Judicial independence • 1.05 Favoritism in decisions of government officials • 4. Government inefficiency (red tape, bureaucracy and waste) • 1.06 Wastefulness of government spending • 1.07 Burden of government regulation • 5. Security • 1.08 Business costs of terrorism • 1.09 Reliability of police services • 1.10 Business costs of crime and violence • 1.11 Organized crime

  8. Conclusion • Accountability + Effectiveness of the Judiciary has an enormous role in the prosperity and competitiveness of a Country • But… how we do ensure accountability?

More Related