Computer Mediated Communications and Collaboration (CMCC)

1. Computer Mediated Communications and Collaboration (CMCC) 0

2. Google Docs and Applications in Plain English (2:50 minutes)

3. 0 What are some… • Examples of Asynchronous (one-way) communication? • Examples of Synchronous (two-way) communication?

4. 0 What happens to our communicationswhen we use CMC? • What’s the remedy?

5. 0 Caveats: careful! • Allow 24-hour “cool down” time to respond when angry. • What you say can be used used against you. • Accidental “reply to all.”

6. 0 “Netiquette”” for conference calls and web meetings • Stating name before speaking in conference calls • Asking permission to record • Use of language • Use mute button • Be clear about what you are doing: • Whose turn is it to speak? • Indicate when you have to leave the conversation ( g2g, ttfn)

7. “Netiquette”” for email 0 • Don’t use all CAPS. • For business email – make it formal. Write like you are writing a letter. • Don’t overuse distribution lists • Be concise • Spelling and grammar

8. ? Do employers have a right to read or control your e-mail? Why? Jeff Quon case

9. Facebook and your Job Search(1:01 minutes)Facebook Killed Private Life(4:09 minutes)

10. Microsoft conducted a study in Dec. 2009 and found… • 70% of US recruiters have rejected candidates based on information they found online. • Poor communication skills displayed online was one of the reasons for rejection. • 85% of US recruiters say a positive online reputation influences their hiring decisions

13. Calendar Collaboration • ICE BEER: Pervasive collaboration for modern business • Demonstration of the inContext project outputs(2:56 minutes)

14. Calendar demo and activity • Use shared calendar to schedule meetings! • Visually see open timeslots • Ability to invite people • Invitation adds event to calendar

15. Wikis: collaboration over the web Collaborative Web content Changes by users, not the Webmaster Anyone can suggest changes Open model, or: Only “trusted” users can make changes directly without review

16. Wikis: collaboration over the web Businesses use this for project management, design, documentation British Telecom Wikipedia: www.wikipedia.org Check out the intro page That anyone can edit. Social collaboration  WEB 2.0 Dynamic and personalized web pages

17. Other CMCC technologies WebEX – Web conferencing Sharepoint: Microsoft’s Collaboration tool allowing teams to work together effectively, implement workflows, and share information through the use of wikis and blogs. Skype – Video Phone

18. WebEx • Advanced features • Shared application control • Video & audio channels • Video demo (Optional - 5 Minutes)

19. Final Activity • WebEx Team Project • Google spreadsheet (worklog) • Google calendar • Google site

20. WebEx instructions are in BlackBoard Your name and lab partner’s name Email address Password: Wednesday

21. Find your group’s white board and answer the following question with your group: • What are your CMCC pet peeves? • When you are done and have gotten your skills check, clear your white board and begin your IPOF chart for the Centricity system you read about in the prelab

22. When you are finished creating the IPOF and entering at least two items for each, raise your hand for your skills check.

23. Post Lab Reflection • Each team member should create a single page on the team’s Google site proposing the topic. • List companies or industries • List information systems or technologies • One paragraph describing how a company might use a system or technology in a new or innovative way.