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Community Services Council Newfoundland and Labrador

Community Services Council Newfoundland and Labrador. Annual General Meeting February 24, 2005 CEO’s Report Penelope M. Rowe. Community Services Council Newfoundland and Labrador. We do this by: Advancing the voluntary, community-based sector Conducting leading-edge research

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Community Services Council Newfoundland and Labrador

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  1. Community Services Council Newfoundland and Labrador Annual General Meeting February 24, 2005 CEO’s Report Penelope M. Rowe

  2. Community Services Council Newfoundland and Labrador We do this by: • Advancing the voluntary, community-based sector • Conducting leading-edge research • Advocating policy positions • Pioneering innovative programs and services • Building bridges and cultivating collaboration • Harnessing the power of technology These activities nurture social inclusion, build social capital and improve community capacity. CSC2004

  3. Advancing the voluntary, community-based sector Numerous Ongoing Programs • Volunteer Training • Volunteer Management Series • Learning Lunches • E-learning - • 189 participants in 14 communities: Burgeo, Burin, Chapel Arm, Clarenville, Dover, Gander, Halifax, Happy Valley/Goose Bay, Lewisporte, Mount Pearl, Portugal Cove-St. Phillips, Sandy Cove, St. Anthony, St. John’s • Promoting Volunteerism • Telegram Volunteer Profiles • Volunteer Week CSC2005

  4. Advancing the voluntary, community-based sector New Initiaitives • VOLUNTEER Connections – • Toll free Warmline 1- 866 753 9860 • www.Volunteer.envision.ca • Province-wide initiative • Regional Contributors: Eastern, Central, Cormack-Grenfell, Labrador, Placentia • 10 trained active volunteers • 151 telephone calls • 474 new volunteer opportunities posted online • 366 average weekly visitors to Volunteer Connections on enVision.ca  CSC2005

  5. Advancing the voluntary, community-based sector • Voluntary Resources Centre - Gander • Links and delivers core CSC programs • information on volunteerism • Research activities • Public meetings • Professional development and training opportunities • links to other voluntary, community-based organizations • 336 Response-driven inquiries • Information management and technology • Training and support CSC2005

  6. Advancing the voluntary, community-based sector Canada Volunteerism Initiative Local Network Province wide network Coastal Labrador, Corner Brook, Grand Falls-Windsor, Happy Valley-Goose Bay, Placentia, Port au Port, St. Anthony, St. John’s • Self Assessment Sessions and Booklets in both official languages • available at www.enVision.ca • Funding activities: 8 funded totaling $35,000 assisting 23 orgs • Bi-lingual Essay Contest in 6 high schools – 4th year students from Faculty of Education volunteer to evaluate papers. • Working with Nunavut and North West Territories to to determine if their 9 booklet series on Volunteerism in Northern and Remote Communities is culturally appropriate to be published in English, French and Inuktitut. • National and Atlantic Region relationships CSC2005

  7. Conducting leading-edge research Strategies to Engage Young Volunteers • Reference groups formed in 5 locations: Gander, Grand Falls-Windsor, Botwood / Peterview, St. Albans / Harbour Breton, and Twillingate / New World Island. • Organizational scan: 117 telephone interviews • Key informant interviews: 41 in-depth interviews • young volunteers and non-volunteers surveys • Online survey Cornerstones of the Community: Highlights of the National Survey of Nonprofit and Voluntary Organizations CSC2005

  8. Conducting leading-edge research Insuring Sector Survival: • Insurance and the Voluntary, Community-Based Sector in Newfoundland and Labrador • Findings are quite shocking • Few organizations carry adequate range of insurance Some evidence of negative impact on sector and growing reluctance to volunteer because of legal liability

  9. Conducting leading-edge research Values Added Community University Research Alliance (CURA) • Core Research directions • Models for collaboration • Regional Steering Committees • Models for voluntary sector engagement • Community leadership teams in fostering social development in rural Newfoundland • Research paper presentations • Seminars (eg. Data Mining • Knowledge Project, National clusters research CSC2005

  10. Advocating Policy Positions • The Nonprofit, Voluntary, Community Based Sector As a Force for Sustainability and Renewal in Newfoundland and Labrador • Fostering a Climate for Growth and Regional Development through the social economy

  11. Pioneering innovative programs and services Student Work And Service Program • Partnership with federal and provincial governments • Circulates 15,500 information packages • 587 students in 525 organizations in 189 communities • 7,500+ placements since inception • Province-wide monitoring of placements • 94.9% of students and 95.6% of sponsors rated their placements as “Excellent” or “Very Good” Research with past participants shows positive correlation with continuing community involvement and leadership CSC2005

  12. Pioneering innovative programs and services Public Access • Helps clients get information about programs and benefits • Consolidation of 20 district offices saw frequent incidences of difficulty contacting Client Services Officers • Interprets various government manuals of income support and other government social support programs. • New provincial Act proclaimed December 2004 • 260 new requests • 27 advocacy cases: assistance with income support applications and appeals, housing/shelter assistance, and employment insurance CSC2005

  13. Pioneering innovative programs and services • Information Management / Information Technology (IM/IT) Training and Technical Support Network • 214 technology workshops, presentations and information sessions • 853 participants • 375+ technical support calls • 37 technical support in-person visits Newfoundland and Labrador and Nova Scotia CSC2005

  14. Pioneering innovative programs and services • National Portal for the Voluntary Sector • Connecting for Community

  15. Building bridges and cultivating collaboration Partnering with Campaign 2000 • Strengthening Cross Canada Linkages on Social Inclusion: Focus on Child and Family Poverty Public forum October 2004 • Structural Solutions to Child Poverty Working Group on Poverty • Encouraging Premier’s Roundtable CSC2005

  16. Building bridges and cultivating collaboration • Canadian Federation Networks of Voluntary Organizations • Voluntary Sector Forum national body • Voluntary Sector Human Resources Council • Knowledge Development Centre – • Voluntary Sector Initiative Information Management / Information Technology Training Support Network • Social Sciences and Humanities Research Council • Crossing Boundaries, Voluntary sector Committee • Insurance Bureau of Canada, Atlantic Task Force CSC2005

  17. Harnessing the power of technology • Members: 2173 (31% increase since 2003) • Orientation Sessions: 39 • Sessions: 1715 per day – 99.5% “repeat visitors” • Visits: 53,184 in January 2005; • Visits: 98 countries and 6 continents (multiple visits); • Web sites hosted: 89 live, 194 others in process • “Internet” pages: Initial architecture design 100 now 6,000 • Online Directory: 4981 listings • 2005 Downhome Web Award: Favourite Not-for-Profit Link CSC2005

  18. Harnessing the power of technology • Training and Technical Support • Training for voluntary organizations: • 425 people from 23 communities Baie Verte, Bay Roberts, Clarenville, Conception Bay South, Corner Brook, Cupids, Elliston, Gander, Grand Falls-Windsor, Happy Valley-Goose Bay, Harricott, Marystown, Mount Carmel, Mount Pearl, Placentia, Port Saunders, Southern Harbour, Southern Labrador, Springdale, St. Anthony, St. John’s, St. Joseph’s, Stephenville • Online Training began Dec. 2003 • 23 participants have received certificates • 1–800 technical support line • 1200+ calls since inception CSC2005

  19. Training for Voluntary Organizations 24 enVision.ca Orientation Sessions 39 Roundtables, Forums and other events 43 CSC in Newfoundland and Labrador We grow communities CSC Offices - St. John’s - Gander Online Learning 31 Employees 20

  20. Community Services Council Newfoundland and Labrador Over the course of 2004 CSC paid wages to: Employees 40* Student participants 7 External consultants 29 Total 76 * Approximately – full time We grow the economy CSC2005

  21. Contributors, Funders and Donors We appreciate financial support and fee for service from: • Human Resources, Labour and Employment • Imagine Canada • Industry Canada • McConnell Foundation • Memorial University of Newfoundland • Petro Canada • Social Sciences and Humanities Research Council • United Way of Greater Toronto • VOCM Cares Foundation • Volunteer Canada – CVI • ACOA • Association of Canadian Community Colleges • Campaign 2000 • CIBC • Clarica Inc • Fortis Properties • Great West Life • Health and Community Services • HRSD – LMDA, Youth Services, Office of Learning Technologies CSC2005

  22. Community Services Council Newfoundland and Labrador 2004 Board of Directors Executive: Kevin Breen, President Sheree Snow, Treasurer Ray Hawco, Vice President Bob Oxley, Secretary Directors: Barbara Barry Richard Beaton Lloyd Dalton Lynn Green Ed Hayden Kathleen Kufeldt Don Hutchens Janet Lilly Luanne Leamon Fay Matthews Juan O’Quinn Dave Power Melba Rabinowitz CSC2004

  23. SWASP Fran Locke Jodi Mahon Darren Murphy Envision.ca - IM/IT Curtis Delaney Chris Foley Neil Head Carol Anne Ryan Sheldon Quinton Community Services Council Newfoundland and LabradorFebruary 24, 2005 Penelope M. Rowe, CEO Darlene Scott Lori Johnson Louise Woodfine Kelly Anne Meadus Michael Devine Volunteer Centre Kim Power WarmLine Mike Hickey CURA Larry Felt Patti Powers Colin MacDonald Social Economy Peter Gill Public Access Ron Day CSC Voluntary Resources Centre- Gander Bettina Ford Doug Johnston Faith Beattie CVI Network Catherine French

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