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The View through the Public Portal

The View through the Public Portal . Brenda Bailey-Hainer Colorado State Library NISO Metasearch Initiatives Meeting May 7, 2003. Background – public portals. Public libraries & consortia creating portals for users Metasearch capability critical for success. Background – public portals.

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The View through the Public Portal

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  1. The View through the Public Portal Brenda Bailey-Hainer Colorado State Library NISO Metasearch Initiatives Meeting May 7, 2003

  2. Background – public portals • Public libraries & consortia creating portals for users • Metasearch capability critical for success

  3. Background – public portals • Portal – guided information gateway for the public • Portal provides access to resources • Library catalogs • Online databases – both commercial & locally created • Full text from journals, books, newspapers • Digitized materials from local collections • Selected websites • Dynamic GIS maps • Community information

  4. Background – public portals • Provides access to interactive services • Virtual reference services • Online homework help • Online classes • State government services • Circulation systems • Interlibrary loan requesting • Purchasing materials

  5. Background – who uses it? • Serves many diverse audiences • General population • Adults • Young adults • Children • Students • Lifelong learners • Professionals • Business community • English language learners • Multiple cultures

  6. Background – success factors? • Characteristics • Easy to use, intuitive, transparent to end user • Fast • Reliable, consistent • Everything delivered right now! • Customizable • Aggregates information in understandable groupings • Adaptable at institution, group, state level • Personalizable at user level • Recognizes different types of authorization/authentication • Recognizes users in different roles • Easy to maintain at personal, institution, group, state level • Statistics for evaluation – both output and outcome purposes

  7. Metasearch Use – tools today • Portal interface/searching software • Integrated library system software • Authorization/authentication software • Resource sharing systems • Virtual reference software

  8. Metasearch Use – Historical View • In the beginning, there were… • OPACs – alone • OPACs – in packs • Online databases – segregated • Marriage of OPACs and online databases • Extended family – digitized materials, websites • Password required to join the party authentication/authorization • More services, more resources

  9. Metasearch Use – the future • 18 months out: • Transparent federated searching • Statistics • 3 years out: • Think beyond federated searching • Seamless integration of searching and services • Integration with digital government • Integration with new perspectives, e.g. GIS

  10. Metasearch Use – impact • Success of portals – and underlying metasearch capabilities – critical for survival of libraries • Illustrates the value of libraries/librarians in making sense of information, the Web

  11. Challenges • Speed • Inconsistent implementation of standards • Aggregating/presenting results from disparate resource types • Addition of cultural heritage institution resources • Maintenance • Integrating multiple software packages

  12. The View through the Public Portal • Questions? • Brenda Bailey-Hainer • Bailey_b@cde.state.co.us

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