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Getting Started: Online Course & Program Development

Getting Started: Online Course & Program Development. Jacquie Moloney, Ed.D. Carolyn Siccama Steven F. Tello, Ed.D. University of Massachusetts Lowell Kelvin Thompson University of Central Florida. Sloan-C International ALN Conference November 13, 2003.

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Getting Started: Online Course & Program Development

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  1. Getting Started: Online Course & Program Development Jacquie Moloney, Ed.D. Carolyn Siccama Steven F. Tello, Ed.D. University of Massachusetts Lowell Kelvin Thompson University of Central Florida Sloan-C International ALN Conference November 13, 2003 University of Massachusetts Lowell Continuing Studies and Corporate Education

  2. Agenda & Introductions • Introductions • Course Overview • Course Discussion Forum • Course & Faculty Development • Critical Elements of Online Programs • Is Your Institution Ready? University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  3. Discussion Forum Comments • How many read the discussion postings? • How many of you posted comments? • Summary of pre-conference comments University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  4. Discussion Forum Comments • How to motivate/facilitate faculty participation? • What are effective faculty development strategies? • How to motivate/facilitate student participation? • What does it cost to develop a course or program? Is online education cost effective? • Who are ALN target audiences? • How to assess program effectiveness? • How to select appropriate technology for ALN? • How to balance FTF and ALN? University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  5. Accreditation • Trends • Competition Institution Online Program Online Course Faculty Students Successful Online Courses & Programs University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  6. Course & Faculty Development Online Course Students Faculty • Carolyn SiccamaDistance Learning Faculty CoordinatorContinuing,Corporate & Distance EducationUMass Lowell University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  7. Course & Faculty Development Online Course Students Faculty • 4 Phases of Course & Faculty Development • Online pedagogy – Discussion & Training • Technology training – “hands-on” • Support while teaching • Course redesign/enhancements • Introduce Faculty To… • Course development guidelines • Administrative guidelines • Faculty development team • Technical support services University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  8. Phase I and II: Online Teaching Institute Online Course Students Faculty • Online Pedagogy – Discussion & Training • Faculty as “online student” • Initial course development & planning • Discuss/share with colleagues • Technology Training – “hands-on” • Introduce Learning Management System (LMS) • Match support staff to faculty needs • Consulting sessions University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  9. 5 Critical Elements of Online Course Online Course Students Faculty • Online Syllabus • Objectives, expectations, tone • Course Content/Notes • What are they? What they are not? • Interaction • Discussion, chat, email • Instructional activities/projects/assignments • How can we use power of web? • Assessment • Are students learning? University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  10. Phase III and IV: The Course is On! Online Course Students Faculty • Support while teaching • Logistical support • Technical support • Problem-solving • Course redesign/enhancements • Course evaluations • What worked, what didn’t? • Modifications and improvements • Enhancements University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  11. Small Group Activity: Effective Practices Online Course Students Faculty • Identify one effective practice in your course or faculty development efforts that has been successful at your institution. • Sloan-C Effective Practices Websitehttp://www.sloan-c.org/effective/ University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  12. Online Program Development Program • Steven Tello, Ed. D.Associate Director of Distance LearningContinuing, Corporate & Distance EducationUMass Lowell University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  13. 5 Critical Areas of Online Program Development … Program • Faculty Development & Support • Selection of Online Programs & Structure • Student Services • Technology Infrastructure • Program Evaluation & Quality Assurance University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  14. Develop and Support Faculty Program • How do you motivate/facilitate faculty participation? • Faculty development & technical support program • Support of colleagues & institution • Financial Incentives • Professional Incentives • Plan for managing intellectual property • Issue of time • Addressed if supports are in place University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  15. Selection of Online Programs & Structure Program • Which programs should you move online? • Driven by your market, student base! • What is institution known for? • Requires a selection process & budget process • How should online program be structured? • Asynchronous or Synchronous, Blended, Web-Enhanced • Look at student needs, program, institution • Then look at technology & media University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  16. Redesign Student Services(but don’t mention you’re doing this ;-) Program • Move on-campus resources online • Orientation Registration • Advising/Tutoring Financial Aid • Library Alumni Community • Form cross-college teams with focused projects • Enrollment staff, DCE staff, Technical staff • Start incrementally, one form at a time: • Review/Revise Policies & Procedures • If I lived in California, how would I register for a class? Drop? • Growing integration of Web, LMS, SIS University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  17. Make Informed Technology Choices Program • Course/Learning Management System must: • Support ease of student & faculty use, must facilitate interaction • Support course development,adapt to structure, support administration • Robust, Scalable Systems Architecture - 24/7 • System must grow with enrollments, programs, future technology • Based on industry hardware/software & emerging e-learning standards • Consider hardware, software and network growth • Should you Host or Outsource LMS? • Costs associated with both • Licensing, Staff, Connectivity, Hardware, Development • Access, Customization,Support University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  18. Program Evaluation & Quality Assurance Program QualityOnlinePrograms Faculty Students • Satisfaction • Retention • Achievement • Quality of Learning Experience • Quality of Students • Quality of Program Accreditation University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  19. Institutional Readiness Institution • Kelvin ThompsonCoordinator of Professional ProgramsCourse Development & Web Services University of Central Florida University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  20. Transformational Assessment Institution Online Program Online Course Faculty Students • Dean Jacqueline Moloney, Ed. D. Continuing, Corporate & Distance EducationUniversity of Massachusetts Lowell University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  21. Assessment Principles & Online Education • Reflects institutional mission • Online Program Consistent with Mission • Assessment is planned and iterative • Prove no significant difference • Engages multiple constituents • Upper admin, faculty and professionals • Applications of assessment lead to improved learning • Faculty Development based on assessment findings • Assessment leads to institutional transformation University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  22. Transformational Assessment University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

  23. Resources & Information • http://www.sloan-c.org/ • UCF Course Development & Web Services • http://cdws.ucf.edu • Sample course available at: • http://continuinged.uml.edu/online • UMass Lowell Institute for Online Teaching • Training, Course Development, Consultation • http://continuinged.uml.edu/online/institutes.htm • Jacquie Moloney Jacqueline_Moloney@uml.edu • Carolyn Siccama, Carolyn_Siccama@uml.edu • Steven F. Tello, Steven_Tello@uml.edu • Kelvin Thompson, Kthompso@mail.ucf.edu University of Massachusetts Lowell Continuing Studies, Corporate & Distance Education

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