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Survey Task Force: Enhancing Carrier Benchmarking and Industry Trends Analysis

This task force aims to develop an online benchmarking tool for comparing carriers, analyzing industry trends, and facilitating discussions with labor groups. The project includes creating confidential surveys with mandatory and optional questions and implementing a responsive design for access on various devices. The timeline spans from October 2017 to April 2018, with the final survey presentation at the Annual General Meeting in New York.

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Survey Task Force: Enhancing Carrier Benchmarking and Industry Trends Analysis

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  1. SURVEY

  2. Task Force Members Rob Dusseau – WN Teresa Miller – F9 Peter Nielsen – SK Luanne Stetson – AS Sadie Washburn – G4 Sean Wilburn – WN Ana Zmolik – AA Christina Lunt – B6

  3. Purpose • Function as benchmarking tool • Comparison between carriers • Discussions with labor groups • Internal enhancements • Identify trends in the industry • Email address to submit questions

  4. Requirements Online tool Survey Gizmo Initial survey will be done via Survey Gizmo due to financial restrictions and to gauge member interest If successful consider alternatives for a long term solution such as Infonia Start with basic survey Roll out in modules Dynamic tool to keep information current Some questions will be confidential or anonymous Some questions will be mandatory, some optional Reporting and distribution Notification when changes/updates occur Responsive design (computer, iPad, tablet, mobile)

  5. Initial Categories • Demographics • Travel Department • Eligibility

  6. Timeline October 2017 Identify categories Glossary January 2018 Draft questions for each category March 2018 Finalize survey – New York April 2018 Present final survey at AGM

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