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Communicating Through the Internet and Other Technologies

Communicating Through the Internet and Other Technologies. Building Products. Running Operations. Delivering Services. Communicating in the Internet Age. Internet. Faxes. E-mail. Voice Mail. Dial-up modem DSL or cable Wireless access. Multimedia Web browser Website. Internet

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Communicating Through the Internet and Other Technologies

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  1. Communicating Through the Internet and Other Technologies Business Communication Today

  2. Building Products Running Operations Delivering Services Communicating in the Internet Age Internet Faxes E-mail Voice Mail Business Communication Today

  3. Dial-up modem DSL or cable Wireless access Multimedia Web browser Website Internet Service Provider World Wide Web Understanding the Internet Business Communication Today

  4. What Is a Uniform Resource Locator? Business Communication Today

  5. Hypertext Transfer Protocol Domain Name http://www.yahoo.com World Wide Web Top Level Domain What Is a Uniform Resource Locator? Business Communication Today

  6. Business on the Internet • Share internal data • Promote telecommuting • Recruit new employees • Locate external information • Find business partners and customers Business Communication Today

  7. Business on the Internet • Purchase parts and materials • Promote and sell goods and services • Facilitate customer support • Collaborate with business partners • Publicize business developments Business Communication Today

  8. Email Discussion Mailing Lists News Groups Instant Messages Internet Communication Video- Conferencing Telnet Telephony File Transfers Business Communication Today

  9. What Is an Intranet? • Job Openings • Policy Manuals • Benefits Information • Company Information • Presentation Materials Business Communication Today

  10. Suppliers Customers Clients Colleagues What Is an Extranet? Business Communication Today

  11. Other CommunicationTechnologies Telephone Systems Voice Mail Systems Speech-Recognition Software Hand-Held Computing Devices Business Communication Today

  12. Confronting Information Overload Note Routine Messages Flag Urgent Messages Limit E-Mail Use Send Fewer Messages Business Communication Today

  13. Corporate Networks Electronic Data Management Global Networks Hacking Cyberterrorism Cracking Threats to Data Security Business Communication Today

  14. Maintaining Data Security • Firewall software • Restricted network access • Enforcement and education • Background checks • Strong security policies • Data-recovery plans Business Communication Today

  15. Electronic Mail World Wide Web and Internet The Wired Workplace Productivity Lawsuits Privacy Company Policy Business Communication Today

  16. Employees Contractors Consultants Hackers Viruses Worms Internal Threats External Threats Sabotage and Theft Business Communication Today

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