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Mesyuarat Jawatankuasa Jaminan Kualiti Akademik (JJKA) Bil 11(1/2013)

Mesyuarat Jawatankuasa Jaminan Kualiti Akademik (JJKA) Bil 11(1/2013). 29 Februari 2013 ( Jumaat ) 9.30 pagi Pejabat PJKU (UCQA) Tingkat 3 Bangunan Satelit , UNISEL Kampus Shah Alam. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) SETARA’11

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Mesyuarat Jawatankuasa Jaminan Kualiti Akademik (JJKA) Bil 11(1/2013)

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  1. MesyuaratJawatankuasaJaminanKualitiAkademik (JJKA)Bil 11(1/2013) 29 Februari 2013 (Jumaat)9.30 pagiPejabatPJKU (UCQA) Tingkat 3 BangunanSatelit, UNISEL Kampus Shah Alam.

  2. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • SETARA’11 • Guideline-For-Quality-Assurance-Committee-UNISEL-QA00-W09 • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • UNISEL-QA00-H03 Academic Quality Handbook • UNISEL-QA00-M01Manual of Academic Processes • UNISEL-QA00-W04 Guideline on APMR • Agenda Mesyuarat

  3. PusatJaminanKualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • SETARA’11 • Guideline-For-Quality-Assurance-Committee-UNISEL-QA00-W09 • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • UNISEL-QA00-H03 Academic Quality Handbook • UNISEL-QA00-M01Manual of Academic Processes • UNISEL-QA00-W04 Guideline on APMR • Agenda Mesyuarat

  4. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • http://ucqa.unisel.edu.my/

  5. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA)

  6. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA)

  7. Pusat Jaminan Kualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • MESYUARAT PENGURUSAN - BIL 83 (1/2013) • Pemetaan objectif UCQA dengan ISO dan Instrumen SETARA instrumen untuk UC QA objektif • ISO telah menerbitkan garis panduan khusus untuk organisasi dalam sektor pendidikan untuk mendapat manfaat daripada pelaksanaan ISO 9001:2000. Garis panduan ini sesuai digunakan untuk semua jenis pendidikan: rendah, sederhana dan tinggi; jarak jauh dan e-pembelajaran; pendidikan khas dan dewasa.

  8. UCQA OBJECTIVES 2013-2014 Implementation of online document controlled system Implementation of online customer feedback system Implementation of Online action monitoring system Update of Academic Quality Handbook and Manual of Academic Processes Coordination of University Compulsory Courses To Fit Soft Skills Requirement Development of OBE Guidelines Conduct one organizational survey Inculcation of quality culture through Client Charter and Achievement Target

  9. PusatJaminanKualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • SETARA’11 • Guideline-For-Quality-Assurance-Committee-UNISEL-QA00-W09 • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • UNISEL-QA00-H03 Academic Quality Handbook • UNISEL-QA00-M01Manual of Academic Processes • UNISEL-QA00-W04 Guideline on APMR • Agenda Mesyuarat

  10. SETARA’11 UNISEL: 70.86

  11. PusatJaminanKualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • SETARA’11 • Guideline-For-Quality-Assurance-Committee-UNISEL-QA00-W09 • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • UNISEL-QA00-H03 Academic Quality Handbook • UNISEL-QA00-M01Manual of Academic Processes • UNISEL-QA00-W04 Guideline on APMR • Agenda Mesyuarat

  12. PusatJaminanKualiti UNISEL (PJKU) / UNISEL Center for Quality Assurance (UCQA) • SETARA’11 • Guideline-For-Quality-Assurance-Committee-UNISEL-QA00-W09 • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • UNISEL-QA00-H03 Academic Quality Handbook • UNISEL-QA00-M01Manual of Academic Processes • UNISEL-QA00-W04 Guideline on APMR • Agenda Mesyuarat

  13. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  14. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  15. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  16. PenambahbaikanProses APMR UNISEL-QA00-W04 Guideline on APMR • Workshop CQI - Tentative date: April 2013 • APMR • Head of Quality Unit, AR, HOP (selected) • Penilaian Pensyarah – Pelajar, Pengurusan, Peer

  17. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  18. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  19. Penambahbaikan Perlaksanaan OBE • Semua ahli JJKU • Kick-off meeting - Tentative – Mac 2013 • CQI – closing the loop • Upgrade – OBE Guideline FK • Academic Quality Handbook • Workshop CQI - Tentative date: April 2013 • APMR • Head of Quality Unit, AR, HOP (selected) • Penilaian Pensyarah – Pelajar, Pengurusan, Peer

  20. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  21. Agenda Mesyuarat • UNISEL-QA00-W08 Guideline for Faculty’s Quality Unit • PenambahbaikanProses APMR • UNISEL-QA00-W04 Guideline on APMR • PenilaianPensyarah – Pelajar, Pengurusan, Peer • PenambahbaikanPerlaksanaan OBE • Continuous Quality Improvement (CQI) • Lain-lain Hal • Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • E-survey • Audit Pematuhan MQA • LaporandariFakulti

  22. Jawatankuasa – OBE Guideline, Update of Academic Quality Handbook • OBE Guidelines • Update of Academic Quality Handbook

  23. E-survey • Ahli kumpulan penyelidik adalah: • Puan Juraidawati binti Arbain, Pengarah PJK • Puan Norsila binti Shamsuddin, TDA FPSS • En Nasarudin • Puan Fazilah binti Tamsir, TD HEP FP • Puan Noraisyah binti Md. Idris, TP HEP Shah Alam • Puan Nurul Khaizan binti Zakaria, Kaunselor HEP Shah Alam • En. Mohd Kamarul Ariffin bin Md. Hisham, PP Unit Pelajar Antarabangsa HEP • Puan Siti Musalmah binti Ahmad Fuad, PP PJK • Cik Siti Nur Jumayza binti Yahafi, CICT • Hasil Kajian adalah: • Petunjuk prestasi indeks setiap bahagian dan keseluruhan kajian boleh ditentukan (dalam peratus): • Indeks kepuasan - Pengajaran dan Pembelajaran • Indeks kepuasan - Fasiliti/Infrastruktur • Indeks kepuasan - Perkhidmatan Sokongan • Indeks Kepuasan Keseluruhan • Kenalpasti jurang pencapaian yang tinggi (perbezaan kepentingan dan kepuasan yang besar) bagi perkara untuk setiap bahagian. • Cadangan dari fakulti untuk mendapatkan lebih ramai responden

  24. Audit Pematuhan MQA

  25. Laporan dari Fakulti • Makluman • Isu • Perkongsian amalan terbaik

  26. Tindakan • Semuaahli JJKU • Kick-off meeting - Tentative – Mac 2013 • CQI – closing the loop • Mapping of PO for kursuswajibuniversiti • Upgrade – OBE Guideline FK • Academic Quality Handbook • Workshop CQI - Tentative date: April 2013 • APMR • Head of Quality Unit, AR, HOP (selected) • PenilaianPensyarah – Pelajar, Pengurusan, Pee • Cadangan – internal audit pematuhan MQA • Unit Alumni – requirement from FK • Online print result every semester • Outstanding balance – view result

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