Medical Phone System For GP Surgeries

1. HOW HAPPY ARE YOUR PATIENTS WITH YOUR CURRENT MEDICAL PHONE SYSTEM? Transform Your Medical Practice with Wavetel Cloud Phones! Smoothly switch your surgery to new era of telephony with our Cloud-Based Phone Systems, which can transform, redesign your medical practice, and say goodbye to old, conventional and sluggish phones which doesn’t fulfil modern times demand. GP Practices around the globe are happily transiting from orthodox phone lines to a fully flexible, CRM compliant and cost-effective telephony solutions. Other than that, with this new way GPs are constantly improving Patient Experience and Patient Retention. Introduction The healthcare sector has been working under extreme pressure throughout the pandemic. With Covid dominating front-line services, reducing staff workload is a key priority for all clinics, practices and surgeries in 2022. We’ve been working closely with a wide range of clients in the healthcare sector throughout the pandemic. We’ve seen first-hand the impact that the intelligent use of technology can have on your staff’s workload. Our Cloud-based solutions include a number of features that are particularly helpful for both front-desk and clinical staff. This infographic will explore the benefits of Cloud-based communications systems like ours. It will also explain how we can create a bespoke solution for your medical clinic, health care practice, surgery or business. Intelligent Call Queueing and Routing!  Call queueing to place Patients in a queue during peak hours which helps reduce call queuing length Other staff members can join the queue during busy hours With customized IVR, you can update patients about new services and doctors on board while they will be waiting for their turn Less chances of errors while connecting patients call to the right or relevant department with call transfer feature   

2. Instant Reporting and Auditing  “Live Wallboards” can display complete statistics of patients e.g., list of callers in a queue, answered and missed calls notifications and call durations Smart management reports enable practice managers to take crucial decision regarding areas of improvement, manage staff based on volume and demand, resolve patient disputes & also helping them allocate resources to the weak areas which needs immediate actions.  Call Recording  Record all inbound and outbound calls, which helps in resolving disputes with patients Call recording can also be used to train new and existing staff for optimal patient experience  Answer Calls From Anywhere PC and Mobile Apps allow doctors and other staff to work remotely and connect with patients as they were in the surgery Is your practice in need of a communications upgrade? Unified Communications platforms like ours are a far cry from the bulky and expensive systems you may be used to. Get in touch with the team call on + 44 (0) 330 088 2077, 02036426454 or email us at Sarah@wavetelbusiness.co.uk to arrange a free consultation or visit website https://wavetelbusiness.co.uk/. It will be our pleasure to provide you products that meet your unique patient needs & ensure their utmost satisfaction.